Question about GE GSS22JET Side by Side Refrigerator

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Need to rebalance refrigerator

The door will not stay open; it is off balance. Where do I find some way to fix it?

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  • Susan Young
    Susan Young Mar 22, 2014

    When I open the refrigerator door to get something out, unless I open it all the way, it closes because the fridge is out of balance. It should stay open where I open it, not gravity making it close. I know there is some kind of fix somewhere on the fridge to fix the problem, but I dont know where it is. Thanks for any help!

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Hi Susan ! If you look under the fridge at the front you can see the front two feet at either side. Both of these feet are adjustable, a collar on a threaded PVC foot with normally a straight roller at the bottom. You will need to roll the fridge out a little and using some one to help tilt the fridge back a little to get your hand on to the collar. Some are able to be turned with just your fingers with out tilting the fridge but it is easier with the weight off them. If door self closes the fridge is tilting back, tilting forward the door will stay open. Now by loosening or typically threading the collar anti-clockwise the foot height will reduce and the fridge will become more level and the door will close slower. As you get it just right to your personal liking just wiggle the fridge a little and make sure all the feet are touching the ground. The use of a level and patience can have you set it up just right for you.
I hope this helps as myself being a fridgy like my fridge door a certain way, customers like sometimes know how they like it and there is the way the fridge is ideally installed.

Posted on Apr 14, 2014

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