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I can't open or delete emails at all

My laptop was working fine until a couple days ago. I haven't opened any strange mail or anything, but suddenly, I cannot access my emails, or delete the ones I don't want. Have you any idea what can be wrong please ?

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Try rolling back
Go to Programs, Accessories, System tools and System Restore
At system restore
There click at "restome my system to an earlier state" select the last date the system was restored and follow the instructions
You may also go into the web ans search for...
system restore how to... and you will find sites that will direct you depending upon the operating system yu have

Posted on Apr 04, 2014

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Posted on Jan 02, 2017

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Why am i unable to open my e-mail or delete e-mail


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I would make sure spyware, loggers didn't attack the install.


Then I would go to, Click "Start,,,,Click "Control Panel,,,,,Click "Programs and Features,,,, Click "IncrediMail,, Now you should get a repair option, if you don't then I would uninstall it, read the info when uninstalling, you might be able to save info from it.

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Unless you have, Gdata, Bitdefender, Avira, Avast, Kaspersky, Fsecure, Eset.

You could have malware. I use to test Anti-virus software, I know what is the best.

You should really also delete all your cookies in Internet explorer, you go to control panel, internet options, open and delete history.

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Thanks & waiting for your feedback.

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Try clearing your cache:

For IE, click Tools, Internet Options. In the general tab, under Delete browsing history, delete ALL.

Also try to flush your DNS. Open a command prompt, then type:

ipconfig /flushdns

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Blank e mail page with"done" at bottom for 2 weeks now!!!


You should be able to see those emails after hitting F5 from the keyboard a couple of times.

Also, try clearing your cache:

For IE, click Tools, Internet Options. In the general tab, under Delete browsing history, delete ALL.

Further, flush your DNS. Open a command prompt, then type:

ipconfig /flushdns

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Hi Tech support,

I am unable to open yahoo mail from last couple of days. It gives an error message after logging in and no emails open.

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Possibly a virus, I can take a look at your computer if its xp. with remote control.

thought Id like some compensation for my time. :)

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