Question about Avaya 1416

1 Answer

How to stop all lines blinking on incoming calls-

Before we switched phone carriers, our Avaya phone rang on every phone for incoming calls but did not light up every line. We were able to see who was on a call and who then was available to answer the incoming call. Now every line lights up on an incoming call when it rings on every phone and no one knows who is available to answer. Our Avaya vender says they made no changes and that it cannot be made to go back to the original way. What can we do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Avaya Master
  • 46,577 Answers

The problem has started after a service provider change
get them back to fix or change service providers again

Posted on Jun 20, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 31 Answers

SOURCE: Avaya phone constant ringing nonstop

My best advice is to contact your local vendor or telephone contractor.

Posted on May 23, 2007

SOURCE: Avaya 5610 double display on incoming caller ID

Did you get this fixed. I would double check the firmware files of the phone. And maybe reset it.

Posted on Dec 25, 2007

SOURCE: receiver dosen't pick up line that is ringing

go to programming section 5
You want Automatic Line Selection

Press feature00
left intercom button press twice (system program)
press right intercom once (central tel program)
enter # of extension to be programmed (intercom #)
press **
press line buttons in desired order line1 line 2 etc and
end with left intercom then press**
enter feature 00 to exit programming
Dave

Posted on Oct 17, 2008

  • 33 Answers

SOURCE: avaya 4610 sw

Are you using any application on your desktop to login or manually from the phone if you are log in through the desktop remove the application and intall it back this should resolve the issue

Posted on Dec 17, 2008

SOURCE: unnatural voice quality

I think you answered your own question. DSL is not going to be very condusive to an IP phone.

Go to www.speedtest.net and see what your upload/download speeds are, my guess is there isn't enough bandwidth for the home data and voice....

Posted on Mar 23, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I turn the ringer off at my phone for external incoming calls?


Go into the extension programming and change the line settings to no ring. It is best done if you have a display phone so you can see the changes. If not, then you will need to look at the flashing line lights when you enter the programming mode.

Press Feature 00. This will take you into the programming mode. You should see the line buttons lit up green. They will be Solid (Immediate Ring) or Slow Flash (Delayed Ring) or Fast Flash (No Ring). I assume yours is solid so push each line button until it changes to a fast flash. Once done press Feature 00 to exit the system and save the settings.

Sep 11, 2014 | Avaya Lands Phones

1 Answer

After power outage incoming calls cause all lines to light up


If this is happening on the entire system, then make sure you have the number of lines programmed correctly. If this is correct you may have a bad processor card. If this is a happening on an extension only, then the port/card may be damaged I would temporarily move the extension to another port on a different card and see if the trouble follows. If it does you have an issue with the phone not the port/card.

May 07, 2014 | Avaya Corded Phone avaparp18d

1 Answer

Avaya Partner 18D Corded Phone...


Yes. Call forwarding is a feature provided by your telephone company, not a feature of any phone, and the procedure is dependent on the company. For some telephone companies, for example, you forward a call by dialing *72, waiting for a second dial tone, then dial the number to which you want calls forwarded. Please contact your telephone company for their exact procedure.

May 28, 2012 | Avaya Corded Phone avaparp18d

1 Answer

We have one incoming line that we don't want to ring. How do we program the Avaya System to stop ringing when a call comes in on that line?


At ext 10 or 11
press feature 00
LEFT intercom
LEFT intercom
Right intercom
enter extension number to change ringing on
the line buttons will light up if you touch the line it will change the flashing and the ring style.

Once done, press feature 00

Repeat for all phones.

Aug 03, 2011 | Avaya 700340193 Corded Phone

1 Answer

I had a airtel number but i changed the operator to vodafone by mnp but i cant receve a incoming call from air tel ?


If you can make an out going call, but not receive incoming calls, the problem is not with your phone, its with your new carrier. Make sure you can make an out going call..

Next, we have to make sure your getting the right cell number. Dial 1-800-444-4444 from your cellphone. You will get a digitized voice reciting the phone number actually installed on your phone.

If the number given DOES NOT MATCH ( unlikely ) call your new carrier, identify your account and name/address with them. Verify the number you WANT to have with them,then tell then the number they actually sent to your phone.

If the number given DOES MATCH ( more likely ) than your number has not been ported over to your new carrier. The ability to keep your same number when you switch carriers is called Local Number Portability, or LNP.

The Public Switched Telephone Network "points" any incoming calls, regardless of their source, to your chosen carrier. Once your carrier receives your incoming call, it is routed through their switching centers to your local central office, where the ring pulse ( and the call) are placed on your individual circuit, be it a land line, or VO-IP.

That all works until you change carriers. Your new carrier must request your old carrier to release, or " port over " that number from the old to the new carrier. This must be set up in advance.Your old carrier gives your new carrier a specific date and time they will no longer handle any more incoming calls.This is called your LNP date. This is done within a day or so of your order. The new carrier creates a new circuit for you, with your old number, before their LNP date. This allows them to test your new circuit. If you bought a new phone, you may have had your old and new phones both working, but, until your LNP date,only your old phone would ring when called.

Now, on your LNP date, your new carrier is supposed to get a " hand-off " from the old carrier. This tells the PSTN to begin " pointing " incoming calls to that new carrier. Now, it is supposed to be seamless, the new carrier is supposed to have everything ready by the LNP date and time, so the switch can be "thrown", then your new carrier gets all your incoming calls from that moment forward. If your new carrier didn't completely port over your LNP number, or if your old carrier didn't release it, you are left with the problem you have described.

The solution is to call your NEW carrier. Even if your line isn't working right, only your new carrier can make the necessary changes to your line. Your old carrier wont deal with you, your new carrier must check with them over any porting issues coming FROM your old carrier. In any event, the solution is the same,you must call your new carrier to resolve this.

Now, all this depends on your ability to make OUTGOING calls right now. If so, this proves your phone or equipment ( if VOIP) is NOT the source of the trouble. Especially after you verify that you are indeed receiving the correct 10 digit cellphone number. Remember, even though it's a cellphone, you have to be able to receive incoming calls from regular landlines. Which means you must be tied in to the PSTN ( Public Switched Telephone Network).

This is actually a fairly common problem. The solution is routine, when I was a conversion technician, I would solve problems like this about 3 or 4 times a week, out of 25 or so service calls in the same week.





Feb 01, 2011 | Cell Phones

1 Answer

Partner Plus 4.1 incoming calls problem


Voicemail is answering the calls. you need to program the system for voicemail and this will stop

Feb 02, 2010 | Avaya Computers & Internet

1 Answer

Turn off caller id


Unfortunatly the only way to do it is to take line access off that phone and have a button call pickup to access ringing line. In this scenario extension wont ring Reffer to programming manual on support/avaya.com Cheers

Jun 10, 2009 | Avaya Corded Phone avaparp18d

Not finding what you are looking for?
Avaya 1416 Logo

Related Topics:

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top Avaya Computers & Internet Experts

Michael Vincent Cruz

Level 3 Expert

868 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

RSole

Level 3 Expert

697 Answers

Are you an Avaya Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...