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I just purchased an HP Deskjet 3520 e-All-in-One printer that is not compatible with my Chromebook . I went to the Chrome Store and down loaded an extension that was supposed to help me to download th

I went to Amazon looking for a printer that was compatible with my Chromebook and the afore mentioned printer is what they showed me and so I purchased it. Knowing nothing about printers ( computers too obviously)and not having a working DVD player to watch the instructions I brought it to my neighbor who has a printer and she tried to set it up for me but couldn't so she called HP and was told that it wasn't compatible BUT for a fee they could make it compatible. To make a long story short I was on the phone with them last evening for almost an hour while she (a woman that works in the printer department) tried to get on my Chromebook but it showed that Chrome doesn't have that option/extension YET. She than gave me a phone number for "Cloud" which is : 1 855 785 2777. It was too late to call them yesterday so I may try today but I don't think that it will work either ( I'm on disability and don't make a whole lot- so I bought this Chromebook and the printer because they were inexpensive (don't get me wrong because I love my Chromebook and have had it since Nov. 1st, 2013 and haven't gotten a virus like every other computer in my 2 year history of having a computer (rentals). I don't know if these details are complete because of the small "box" I'm typing this in- any suggestions?

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  • Michelle Myers
    Michelle Myers Mar 22, 2014

    Ronald- there is an eprint and an airprint logo on the box .

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Another (personal) reason I don't like HP printers...my wife has had several HP's, and they seem to fail right after the warranty runs out.
She prints from her I-pad and android phone thru my wi-fi using air-print( printer has to be wi-fi and airprint compatible. I bought her an Epson WF-3520...easy to setup and works like a champ !
From my research, unless the HP is listed as compatible with Chromebook, it has to be directly connected via USB to a Mac or Pc, and then networked to that Mac or Pc. Is the printer airprint supported?
Is the Chromebook airprint supported?

Posted on Mar 20, 2014

  • 3 more comments 
  • Michelle Myers
    Michelle Myers Mar 22, 2014

    Thanks Ronald for your quick reply- I was able to get on the phone ( finally ) with HP and unlike what they told my friend there was no charge, that time anyway . I was on the phone with them for over an hour and I downloaded something ( o brother ) and it went through "saying" connected yet the printer "read" otherwise. Now they're telling me that unless I can get another laptop to go through I am out of luck ! My friend couldn't give me an exact time she'll be able to be here- what a pain in the a-s ! I always thought that after a Dell that an HP was the second best, and it's amusing to see all the HP adds on this page -not. Like I said I got this Chromebook because it was affordable and the printer was also affordable - I paid less than $60 for ot and it has a scanner as well as a printer, I guess you get what you paid for. I'm going to call Chrome and ask if it can be done because it was so cheap that if it lasts me at least 3 months than it's worth it . I hate this little box they give me to reply - I lose track where I left off. I also have an Android, the cheapest one that they make: Hydro Kyocera C5170 and it too had problems; so my sister purchased the exact same model through Amazon online. Amazon is notthe best place to shop- I got my printer there too. The new Kyocera was around $40 whereas the 1st one that I bought cost only $100. The one from Amazon in my opinion is a factory reject

  • Michelle Myers
    Michelle Myers Mar 22, 2014

    cont. because in the back where you have to take the back off to get at the battery

  • Michelle Myers
    Michelle Myers Mar 22, 2014

    still cont, ( !!! ) the opening for the screw is already threadbare so that I have to put a "jacket" on it. Where do I look into getting an Epson WF- 3520 and would it be compatible with my particular Android? I never thought that you could actually hook a printer up with an Android !

  • Ronald Lockhart Mar 24, 2014

    Who is your internet provider? I have ATT hi-speed with wi-fi.Theey provided a pass-code for my wi-fi and each of our devices has to be set up with that pass-code.I can print from my Android phone to my Epson printer by e-mail to printer's

  • Ronald Lockhart Mar 24, 2014

    ...Obviously I also have problem with these small comment boxes...continuing from above, my printer has an e-mail address and when I want to print I e-mail the printer...my wife has an I-pad and she has to print thru air-print ...her HP printer just failed, and I think the problem is the pinter head, so I bought her an Epson WF3530 all-in-one...easy to set up and all devices now work. My experiences with Hp have always been having to reload software and drivers everytime power goes off while printer is on line.I got her new Epson at Office Depot.I like Epson printers best.

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