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Want to know my bigpond address and password

Having trouble connecting it to internet again

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  • Robyn Dannatt
    Robyn Dannatt Mar 26, 2014

    connected to the internet now have a problem with a game,trying to load it and it freezes half way through it!

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Contact your service provider. or use a pc thats connected to your network to login to your providers website and look for account settings there.

Posted on Mar 25, 2014

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Telstra bigpond login email


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Telstra bigpond


That will depend what browser you are using.

In Internet Explorer you follow these steps
To make bigpond your homepage on an Internet Explorer, follow these steps:1. Open the Internet Explorer.2. Look for the 'Tools' button on the upper left or right hand side of the window and then click it.3. From the drop-down click Properties.4. On the screen, look for the section that say Homepage.5. Under that section, there'll be a white where you can type web address or website, go to that box and make sure there's nothing written in it.6. Type the web address or website for 'bigpond' (it may be bigpond.com, bigpond.net which you can verify with bigpond themselves or if you know it go ahead and type it).7. Click Ok.8. Re-open your Internet Explorer and 'bigpond' website should the first thing you there.*NOTE: If a pop-up from AVG asks you if you're really changing the website or web address, just say 'Yes' or 'Allow' to it.

By the way Bigpond webpage is now replace by Telstra Media. So you need to check which one you want to make a home page.
See BigPond homepage has changed

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Changed my email address


Hi there!

On an email server you can not change names although you may change passwords. However, the only way for you to use rita.martinez3@bigpond.com is to create a new email address here (https://bigpond.custhelp.com/app/answers/detail/a_id/5750) and if you still want to receive emails from (r.bravo@bigpond.com) you click at (Set up email forwarding) in that way you got your new name email address while receiving emails from the old address.

I hope this could help

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I have an optus netgear router model DG834G v5 and trying to set it to work with Telstra Bigpond, but don't know how to.


To bypass the Optus login page type in the address bar 10.1.1.1/CA_HiddenPage.htm
It will ask to disable the Optus login, accept, then close the page, open a new page and type in the address bar 10.1.1.1
And you will be at the router login
Username: admin password: password
Best of luck
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I carnt reset my pasword i have changed from dodo internet to bigpond and it keeps on sending it to my msn mail were i can not open the email or sign in so i can get my new code also so i can sign in to...


Dear Friend,
If am Right you need one of the Following
  • To Rest MSN password Click here(Correctly type your Windows Live ID and the characters in the picture below)
Hope This Helepd you...Thanks For Contacting FixYa...

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Cherrytree5@bigpond.com--- access to email obstructed.


Sorry you are having this problem,
Sounds to me like your eMail client configuration is incorrect...
Is this a new problem where you were able to send an receive mail no problem before and now this ?
I suspect it is a new set-up.
It looks like you entered your eMail address where the software was asking for the address of the SMTP mail server...
Port 465 is for a secure SMTP Server.
Normally, the SMTP server port is 25 or 26. Have you modified your eMail settings lately ? Or maybe it works well from home but not when you are on another network....
Bigpond has implemented some security on their network, see here:
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5562
So, when you are connected to the bigpond network, you must use their SMTP server:
mail.bigpond.com
Otherwise, it will reject the connection.
When you are away from the bigpond network, you might have to ask your host or whoever, who provides the highspeed internet access ? and then google for their smtp server,
ex: securenet.net smtp server earthlink smtp server

you will quickly and easily find this server and all you have to do is enter it temporarily into your SMTP server field in your eMail client settings making sure to set it back to bigpond once you are back home..
THis should get you back on your way again.

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hi merrynlord to connect a bullion to bogpond you must enter the modem set up you do this by opening an internet browser IE or Firefox for instance then type in the address of the modem that should http://192.168.1.254.
Once this is done you will have to enter a user name and password if you changed this when you setting up for supernerd then you will have to use the one you created, if not then the default is
user = admin password = password.
on enter these you should then get a page with a menu on the left, here click on quick start, click
PPoA then enter 8 for VPI and 35 for VCI....altho these settings should already be in there...so baically check them, leave NAT enabled, leave the IP subnetmask and DSN all blank, then where it says username type in your new Username from bigpond and the new password. click apply then click save, and your modem should then connect to bigpond and get all the settings it requires.
If this doesn't connect you let me know.

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I have just relocated property & Iam with Bigpond & have always been with bigpond & when I try to connect to the internet I get an I-primus pop up saying modem misconfigured - bad username or...


If you are using a usb dsl type modem and not a modem/router for connection, go into internet explorer>tools>internet options>connections tab, then look to see that Bigpond is selected as the default dial up.

If you are using a modem/ router which in effect is on all the time, go into the same menu in IE but tick the liitle button saying never dial a connection.

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Siemens Speedstream 4200 Driver


Visit this link http://www.modemsupport.com.au/. On the left side under the heading Speedstream 4200 download and isntall both the drivers and firmware.
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