Question about HP Designjet T610 InkJet Printer

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Hpt790 staying at 94% initilising for too long

Its making some noise as if its failing to hook up with some things in side.

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Star wheel motor assembly broken. HP part no Q6718-67017.
To confirm: Enter in to diagnostic menu as
Entering the Diagnostics Menu
1. Make sure the printer is switched off with the Power key on the front of the printer and not with the power switch on the back of the printer.
2. Press and hold the Up and OK keys. While holding the Up and OK keys down, press the Power key to turn on the printer, then release it while continuing to hold down the Up and OK keys. Wait until the HP logo appears in the front-panel display, then release all keys.
3. In the Diagnostics menu, select a diagnostic test with the arrow keys and press the OK key to begin the highlighted test.
4. Select scan axis > enter ok
5. Select star wheeler lifter > enter ok
follow the message.. check for the result.. If its OK then start wheel is good.. If any error persists.. you need to replace star wheel unit..
Only professional can do the part replacement, not suggestible to user to replace this part..

For technical guys:


1. Power off the unit, remove power & data(USB/Network) cable.
2. Remove formatter & housing
3. Remove front cover
4. Remove screws(Left cover)
5. Remove left side panel(ch 538-67005)
6. Remove pinch arm leaver
7. Remove left cover
8. Remove spit on
Follow the snaps: hpt790 staying at 94% initilising for too long - 9c6ef43c-a766-4620-8f8c-e3b95b9387cc.jpg fa8b1961-8828-404a-a635-46fd6634e5aa.jpg 586b962e-67e2-4410-9f34-e11f21f4a29f.jpg eb8f62hpt790 staying at 94% initilising for too long - 035896bf-a3cf-4516-969e-cde6edebd47c.jpgs= cf0cabdb-7f73-43de-b9a8-5fffcf345e20.jpg 3915469b-2f28-4183-850d-560afe1edc61.jpg 035896bf-a3cf-4516-969e-cde6edebd47c.jpg

Best of luck....

Posted on Mar 20, 2014

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Posted on Jan 02, 2017

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