Question about Acer TravelMate 624XCi PC Notebook
The connection shows it is connected but it cannot be use to surf the internet...
it shows a message "cannot connect DNS server"
There are a few possibilities here. One of the more common ones is that you haven't paid your internet service bill, and they've turned off your connection to the internet. If so, you can usually still get to your ISP's address (e.g., verizon.net or comcast.net), where you will be prompted to log in and give new credit card information.
Another possibility is that you have a spyware/adware/virus/malware infection. You'd need to install and run a package like SpyBot, AVG, or BitDefender (all free and quite good). Since you can't surf to these sites, you'd need to download the package onto a flash drive from a connected computer.
Another possibility is that there really is a problem with the upstream DNS server or your computer's TCP/IP (internet) settings. Getting to these settings is different for different versions of the Windows operatingn system (grrr... Bill Gates is the devil incarnate). Usually, setting the DNS server to be selected by DHCP works. Alternatively, you can manually specify the OpenDNS servers:
If the problem really is with the upstream DNS server, you'd still be able to connect to purely numeric IP addresses, like, for Google:
If that numeric address won't work, you might need to look at your upstream connection devices, like router or modem or the physical wire/cable connection to the modem.
Posted on Jun 14, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 11, 2013 | Televison & Video
Mar 18, 2017 | D-Link DES 1005D (DES-1005D) 5x10/100 Mbps...
Feb 05, 2011 | Microsoft Windows XP Professional With...
May 21, 2017 | Belkin Surf N300 Wireless Router...
Apr 10, 2010 | Kaspersky Labs Antivirus 2010 Full Version...
Jul 04, 2009 | RIM BlackBerry Pearl 8100
Apr 16, 2009 | Gateway MT3422 RTL Notebook
Dec 14, 2008 | Microsoft Internet Explorer 7
Sep 10, 2008 | NetGear WGR614 Wireless Router
Aug 18, 2018 | The Computers & Internet
Aug 18, 2018 | Iris Computers & Internet
195 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: