Question about Weiser Lock Powerbolt 1000 Lock

2 Answers

Powerbolt 1000 started beeping and quit functioning

I have two powerbolt 1000 dead bolt locks. One on the front door and one on the back door. They have been installed for 10 months now. The front door started beeping. I suspected the batteries and removed the existing batteries until I had the opportunity to purchase new ones. After two days the back door lock started beeping. I removed these batteries as well. I installed new batteries in both locks and tested code and verified operation. They both worked correctly. What is strange is both locks start beeping after about 15 minutes and don't function correctly. I can remove the batteries install another new set of batteries and it works good for about 15 min than starts beeping again. I re-programmed the code again, tested. Again it starts beeping after about 15 min. Any suggestions?

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  • Take out batteries and unplug powerstrip.
  • Let it sit for 1 minute, then put the batteries back in and wait another minute.
I contacted customer support... they tell me the FAQ information on their own website is incorrect. The opposite is true, therefore the following is correct:
  • If it does not beep, the powerboard needs to be replaced
  • If the unit continues to beep, the keypad needs to be replaced
Here in Canada, they will send you a new one within 3-5 days free of charge. Call customer support:

Canada: 800-501-9471
US: 800-677-LOCK


The woman was very friendly. Great customer support!

-=dån=-

Posted on Sep 14, 2009

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To provide a further bit of information. According to tech support the beeping can be caused by EITHER a bad keypad (about $15) or a bad circuit board (about $80, so, time for a new lock). The easiest way to tell is to:

  • Remove the batteries
  • Unscrew the circuit board from the housing (it will remain attached and dangling by some wires)
  • Unplug the gray ribbon cable that connects the back of the circuit board to the keypad
  • Put the batteries back in
After powering back up, if the unit keeps beeping, the circuit board is bad. But if it doesn't the keypad is bad. You can order the replacement keypads from Weiser via the 800 number listed in the previous comment.

Posted on Apr 15, 2010

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1 Answer

I guess I need to purchase a new cap that goes over the pins. Mine is missing and my door unlocks when the lock button is pushed,


I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

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These installation instructions will work for you . Note the instructions about the directional jumper.

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Jan 04, 2011 | Weiser Lock Powerbolt 1000 Lock

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My touchpad electronic deadbolt has been working fine but now, when I enter the code, it beeps for each entry number and then emits a constant blast for 10 seconds and goes dead. I've changed the...


Powerbolt is beeping

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

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Dead bolt will not work with key pad


Weiser has a one year warranty against electronic malfunction and a lifetime warranty against mechanical and finish problems.

You can review it and contact them for further assistance from this link:

http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspx

Good luck!

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I have a weiser lock powerbolt 1000 and i just installed it and progammed it except the bolt wont lock unless the keys are in the door, if i type in the code with the keys in it works fine but when i...


The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : http://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock

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Try pulling or pushing the door in while you lock and unlock, sounds like the bolt is binding in the door frame, comon problem with these locks in changing temperatures and humidity.

Feb 21, 2010 | Weiser Lock Powerbolt 1000 Lock

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Hi.
I think it can be possible that the bolt assembly is installed upside down.
Remove the unit, and refit with the bolt and faceplate the other way up.
Test WITH THE DOOR OPEN. to ensure correct function.

I am not familiar with this lock - but other weiser locksets can suffer the same problem if a deadbolt is installed inverted.

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Make sure that the bolt hole on the jamb side is recessed enough so the bolt gets a full extension. Without this externsion the bolt will not engage the key release. So when you do your quarter turn you are actually turning more. Remove the strike plate and drill the hole deeper until the bolt can extend all the way. Also double check your key to make sure it is not spurred or worn.

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