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Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.
You will need to re-seat the cartridge. Take it out and put it back in; if it still cannot be recognized, it is possible that you either purchased the wrong cartridge for your printer or that the cartridge is simply broken. Try a completely new cartridge if necessary.
Black printer ink in Canon Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.
Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.
the main issue here is that your printer don't recognize your new black cartridge.
try shutdown your printer and on it again or long press on your power button ..
and your also to open close your main door of your printer..
so that it will recognize the full black cartridge.
The electronics are bad on your compatible and your printer can't recognize it's there. Return this cartridge and get your money back. The next cartridge you buy, ask if the electronics have been tested to be functional. I recommend refils from Cartridge World or Office Depot.
Take the black ink cartridge back to the person who refilled it. The Microchip that's on the cartridge was not reset properly that's why the printer is returning that error.
You can try some steps before you take it to them to verify it. 1: reseat (take out and put back in) the cartridges into place 2: buy another black cartridge just to check if it will be recognized by the printer, if it does recognize it we know the cartridge is defective. If a new cartridge is also not recognize, start to check your warranty option with the manufacturer...