Question about HP DeskJet 3930 InkJet Printer
I used to check my ink level in the HP Solution Center under Programs. I have a Windows XP and a Windows 7 (two computers). After I bought an HP Photosmart 5520 e-all-in-one printer, I moved my Deskjet 3930 to my Windows 7 ,and replaced the spot with Photosmart for my Windows XP because it was more convenient. My Windows 7 does not have enough desk space other than its under side. After installing the driver on both computers, I no longer have the ability to check the ink level of my deskjet.
Sometimes Windows 7 drivers need to be downloaded from the HP support site. Also, make sure you have installed the application on the CD that came with the printer in addition to the printer drivers. That is what you would have run under Programs before. If your Windows 7 computer was not used to manage the printer before, you will need to install the HP management tool on it in order to see ink levels.
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Posted on Jan 02, 2017
Find another computer (laptop?) that is running Windows XP or Vista. Install the HP device-drivers.
Connect the printer to that other computer, and use the software to display the ink-levels.
Posted on May 29, 2010
Try installing the following drivers from HP follow the link. Before doing so remove the drivers your currently using for your printer.
I know windows 7 has been giving people a lot of problems with older printers. Try reloading and see if it will resolve your printing issues. If not let me know and I will give you a few other suggestions. I will also consult our HP specialist who we have on staff. You may need to have a firmware update, but I will verify with him.
Posted on Jun 08, 2010
You need to download a patch from HP. Go tot he HP Print Software Patch When Upgrading Vista to Windows 7
This patch will fix known problems with the following features and functionality:
•HP Print Status
•HP Scan (All-in-One)
•Front panel scan button (All-in-One)
Trust this is helpful. Please vote. :)
Posted on Dec 15, 2010
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