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Trying to watch netflix and the screen goes green and stays that way

While trying to watch any movie the screen goes green and stays that way and wont let you watch any movie so please help me figure this out asap

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  • 54 Answers

-what device do you use to stream Netflix?
-what internet service provider?
-what speed?
-does it happen during the movie or after it starts?
-does it happen with Youtube videos (of any length)?
-where are you located geographically?
-have you called Netflix tech support?

Posted on Mar 21, 2014

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How can I get the green screen when I play Netflix


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Have you ever been able to view Netflix on this device before? What device are you trying to view Netflix on? If it is a tablet, i recommend restarting your tablet and trying Netflix again. If that doesn't work, try uninstalling and reinstalling Netflix. If you only see the green screen when trying to run Netflix, and no other app, it may be a problem with the app or with the Netflix website.

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