Question about Microsoft Windows XP Home Edition

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Problem rebooting turning on and even if using start up

6 days ago when a friend turned on her computer, it wouldn't turn on. Finally after 11 tries the computer turned on. 5 days ago it took 15 attempts to turn the computer on. That's when she contacted me for help. What we have found so far. . .We contacted support through microsoft, who recommended we run a onecare scan on her computer. The computer ran the scan, but before I could return to see the results, the computer was turned off. After repeated tries we got the computer to turn on and we ran the scan again. It said it found 1 major problem and it was Win32Winfix. We ran the process to clean the problem. I also ran a scandisk, and it found a few things run, so I ran the scandisk/f on reboot. Of course, we had problems getting the computer on again. Yesterday, microsoft support recommended to restore the computer to an earlier setting, even though that meant hitting restart once again. That's where we are at now. I've not run into a problem like this with a computer not starting when you use the stop, turn off computer, restart. I am currently away from the computer that has the problem. Not sure if it is going to start when I get there. Any suggestions?

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If it just do not start ...the problem may be the operating system that cached some issue...but if the problem is that the system keep on restarting itself on boot until starts...the problem is more then sure with the RAM memory ....I bet its gave some blue screen errors almost each time it wont start ..and said something about failing ...0000000and something like letters or a digit

anyway ..do not insist in ..just try t reinstall a clean os ..fromthe disc...and format in NTFS slow the partition windows will run ...and see if it fix the problem ...it may also be caused by a missing file that was deleted during the clean up ...( bug related) ...lets hope that s the issue ...cause if it is like I suspect ...you wil have to replace the ram memory

Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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