Question about Microsoft Windows XP Home Edition
6 days ago when a friend turned on her computer, it wouldn't turn on. Finally after 11 tries the computer turned on. 5 days ago it took 15 attempts to turn the computer on. That's when she contacted me for help. What we have found so far. . .We contacted support through microsoft, who recommended we run a onecare scan on her computer. The computer ran the scan, but before I could return to see the results, the computer was turned off. After repeated tries we got the computer to turn on and we ran the scan again. It said it found 1 major problem and it was Win32Winfix. We ran the process to clean the problem. I also ran a scandisk, and it found a few things run, so I ran the scandisk/f on reboot. Of course, we had problems getting the computer on again. Yesterday, microsoft support recommended to restore the computer to an earlier setting, even though that meant hitting restart once again. That's where we are at now. I've not run into a problem like this with a computer not starting when you use the stop, turn off computer, restart. I am currently away from the computer that has the problem. Not sure if it is going to start when I get there. Any suggestions?
If it just do not start ...the problem may be the operating system that cached some issue...but if the problem is that the system keep on restarting itself on boot until starts...the problem is more then sure with the RAM memory ....I bet its gave some blue screen errors almost each time it wont start ..and said something about failing ...0000000and something like letters or a digit
anyway ..do not insist in ..just try t reinstall a clean os ..fromthe disc...and format in NTFS slow the partition windows will run ...and see if it fix the problem ...it may also be caused by a missing file that was deleted during the clean up ...( bug related) ...lets hope that s the issue ...cause if it is like I suspect ...you wil have to replace the ram memory
Posted on Jun 14, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 10, 2014 | HP 530 Notebook
Jan 25, 2012 | 1989 Nissan Maxima
Mar 03, 2017 | 1999 Dodge Durango
Jul 18, 2011 | Nokia 6300 Cellular Phone
Nov 01, 2010 | Sony Computers & Internet
Oct 21, 2010 | Dell Inspiron 6400 Notebook
Apr 15, 2008 | Samsung YP-T10 Digital Media Player
Mar 27, 2007 | Samsung Syncmaster 730B 17" Flat Panel LCD...
110 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: