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Pc does not recognize when i insert a cd

Pc is not reading cd rom or music cds

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With ur cd ROM u will get a cd which contains driver if ur cd ROM U NEED TO INSTALL IT AND ITS AUTO RUN PROCESS SO INSTALL IT AND REBOOT THE PC>rate me SOLVED IF ITS HELP FULL

Posted on Oct 30, 2007


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Posted on Jan 02, 2017


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Refurbished Dell Optiplex GX280 with DVD/CD-RW Drive will not recognize blank CDs in order to burn music. I was told by the seller that I had to purchase burn software. (I also had to purchase CinePlayer...

The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link:

If nothing happens, your dvd drive is bad.

Good Luck,


Jan 16, 2011 | Dell OptiPlex GX280 Desktop PC - Intel...

1 Answer

Cd rom is not reading CDs

1) The CD you're trying may be defective or empty. Try a different CD, one that you know for sure is good, maybe a music CD.
2) The lens may be dirty. Open the cd door and blast some compressed air into it

Mar 19, 2010 | Dell Studio 17 Laptop

1 Answer

Inspiron 1525 DVD/CD drive problems

you have to use a cd/dvd lens cleaner. and then itll read all ur cds perfectly.

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my acer 4520 cd rom is not working well when i press cd roms butten its not *** out & also in my computer its tht cd rom icon is not showing so plz give me the solution asap....

Jun 23, 2009 | Acer (91.AB264.001) CD-ROM Drive

1 Answer

Dvd rom not reading cds/dvds

I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!

Mar 21, 2009 | Compaq Presario C700T Notebook

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My cd rom drive will not recognize any cds or dvds. When I put a disc into the drive it will tell me to insert a blank disc into the drive. I have tried over ten different discs (including the one that...

what do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive

Mar 07, 2009 | Computers & Internet

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CD ROM does not recognize that a disc is inserted -Dimension 2400

i think your cd rom is damaged. you can clean the cd rom lanse or you can buy a new cd rom or your cd is damaged.

Jan 28, 2009 | Dell Dimension 2400 PC Desktop

2 Answers


Have you tried using a lense cleaner disk?

Can you hear the disk spinning at all?

Is the problem with both cd and dvds?

What kid of disk are you trying to play? Some dvd roms will not read dvdrw disks.

Dec 28, 2007 | Dell Inspiron 2200 PC Notebook

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