Question about Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive

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USB Port pushed into the Maxtor Backup - how do I open up to fix it?

I cannot plug the USB cable in as the port pushed itself into the device. How do I open the backup device?

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Hi, this video should be helpful to you:

Once you have extracted the hard disk from the case you can either try resoldering/replacing the damaged USB connector/port or replace the shell/caddie with another one.

Posted on Mar 20, 2014

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Posted on Jan 02, 2017

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SOURCE: maxtor onetouch iii mini 120GB

I had a similar problem - I had a blue screen after the initial install, it complained about the driver (ubinfo or something) and dumped it to physical memory.

Then when I tried to connect the drive the device didn't start. Uninstalling and reinstalling the driver didn't help.

Also on Windows 2003 server.

Let me know if you find a solution - lauchlan mackinnon at gmail dot com (remove the spaces and replace the at and dot with the relevant characters).

Posted on Nov 25, 2007

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1 Answer

How to open APC UPB10 battery pack to change the chargeable battery?


1. Remove front cover by sliding front panel down.
2. Install 4 new AAA (LR03) batteries (sold separately) and replace cover.
3. Turn unit on by sliding ON/OFF switch towards USB port. LED will
illuminate.
4. Plug USB charging cable (sold separately) into the Emergency Power Pack's USB port.
5. Plug the other end into your mobile device. (Make sure you do this last, as a few devices will not recognize the charge otherwise). Your device is now being charged

Apr 27, 2014 | Computers & Internet

1 Answer

My maxtor 500gb usb hard drive is not responding when I plug to my pc, so I can't access to any of my file


hello,
-make sure that the cables from the ext hard drive is properly connected like power if there is and USB -try other USB port -try other USB devices -try other USB cable for that Maxtor -try other computer
the reason why you are doing that is to know if the USB port is broken of if the ext hard drive is not responding.
cheers.

Feb 24, 2011 | Maxtor BASICS Personal Storage 3200...

1 Answer

I plugged in my maxtor 500gb ONE TOUCH, to my Mac, i used to work now that i plug it in, i cant heard the HDD make a noise like it used to, the power light is just blinking on the maxtor. Anything i can...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 11, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

The blue light on my Maxtor is blinking really fast and my Mac no longer recognizes the connection. How can I fix this?


Have you tried restarting your Mac (with the Drive still connected)?

Otherwise try:

1. Disconnect the USB cable from your Mac.
2. Restart your Mac.
3. Reconnect the USB cable to a different USB port on your Mac (like the keyboard USB port for example).

See how you get on. Let me know. Regards,

Feb 16, 2010 | Maxtor OneTouch II 300 GB Hard Drive

2 Answers

Can't open Maxtor one touch 4 mini


If the external hard disks is plugged to a USB port and is not detected anymore, try uninstalling the USB Root Hub devices in the device manager. They will automatically be reinstalled on reboot and that can help fix detection issues.

But did you look in the Disk Management module of Windows to see if the disk is there? Right-click My Computer and select Manage.

Jan 05, 2010 | Maxtor OneTouch II external hard drive...

2 Answers

Computer won't recongize my Maxtor one touch


If plugged in the first time, the external drive needs to be initialized from your computer. Here are the steps.

1. Plug in your external drive to your computer's usb port.
2. Right click your My Computer and choose Manage.
3. Click on the Disk Management from the left. The list of available drives will show on the right.
4. Right click on your External drive and select create partition (primary partition).
5. After that you now you need to format the hard drive. Choose quick format.
6. Right click again on the partition you've just created, now select "Format" and select NTFS.
7. Click Ok and follow the wizard as it will guide you until it is finished.

Hope this helps.

Nov 18, 2009 | Maxtor 160 GIGABYTE USB2.0 EXTERNAL...

1 Answer

Maxtor one touch 4 mini 250GB hard drive beeping


I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.

I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.

I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).

I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.

Oct 15, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

2 Answers

Driver wont start


I devised these simple steps that tend to remedy quite a few common USB problems.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability.

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.

If you suspect a cable never get one longer than the one you want to replace

If you checked and fixed anything there and still have issues it may well be due to the device itself or a weakened usb port, a loose usb port.

To remedy the last two consider a new usb card if it for a PC

Aug 24, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Windows 98FE will not see my USB corsair stick nor ext Maxtor USB


What you need is a USB mass storage driver, check out the following link for a download:

http://www.technical-assistance.co.uk/kb/usbmsd98.php

Mar 12, 2009 | Computers & Internet

1 Answer

Maxtor one touch 4 mini- not connected! The single USB cable is in the Computer USB port.So far so good. When the second USB connector-with 2 cables is inserted to another Computer’s USB Port I start...


Quite strange.. I would suggest that maybe one of the usb ports is faulty.. Or ofcourse, one of the cables.. Or the usb port has been mis-wired inside the pc. That has been done before. Anyway, do you have access to 2 usb drives.. I mean micro/thumb drives? I'd test each port by itself first, to see if they operate correctly, then if they do, use the two usb drives in the two usb ports at the same time, to test read & write.. I guess there are other things you could try, like going to control panel, system, hardware, device manager & checking on the status of the usb ports. That may tell you something worthwhile. Whatever you do, test each port with the one single cable. Yer, this is a strange fault. Let me know how you go. Rgds,

May 11, 2008 | Computers & Internet

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