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Try removing power from the unit, let it set two minutes without power and power it up again. See if the problem continues.
Make sure the cd drawer is complete closed and flush with the front panel. If not, something could be stuck inside.
Turn off power and remove cord from wall for next step:
There is a small hole generally on the flat face of the cd drawer through which a bent straight paper clip can be pushed gently until you hit a mechanical stop. Pushing slightly harder at this point should cause the cd drawer to move open mechanically. Gently pull the cd drawer open until you can remove any CD still inside.
Gently push the drawer closed again and restore power to the unit and see if the problem returns.
Would be nice to have manufacturer and model number of the CD player.
Take the 4 screws out of the top, lift the CD drawer out, disconnect the two wire harnesses, take the top off, lift the 3 disc tray out, then force the drawer open and closed a few times until it slides freely. Put it back together and it may or may not work. Worked for me.
this is most often seen when the default drawer is disabled...dashes instead of paper size. to reset drawer try touching 10871087 then 906 and the start button this resets the disabled drawer. also make sure no paper is stuck behind the drawers.
Look for a reset button at the back or may be at the front head of the cd changer.It is a very small 1mm hole.If you find it insert a paperclip in it,press and hold it for 1 min.This will reset the unit.If you still face the problem then just unplug all the cords of the changer for 1 hour and then plug it back in.
The CD drawer mechanism needs a new belt. They have a motor that drives the tray mechanism, and there's a small belt that drives the main gear so that pushing the drawer in gently to close it doesn't damage anything. However, once that belt breaks/wears out, the drawer will stay in whatever position it was last in.