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How do i repair the motar seal between a 1982 Ironwood insert and the rock fireplace? The company is out of business. What sealant??

Looks like there was a half done fix and at the top and it's cracking, flaking along with missing a rock or brick on the left side. This is a huge air gap!

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With high temp refractory mortar for fireplaces

Posted on Mar 20, 2014

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Need manual for marco fireplace model MH 9245


This company is out of business due to massive government recall. I could not find a manual online for you.
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Is the Marco Fireplace 7792778E a fireplace or a fireplace insert?


Apparently the Manufacturer is out of business but there is a MARCO Distribution company. Call them for info since internet searches are failing.
call Marco Fireplace Distribution at 818 764 3366

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I have century wood stove , how do I keep the seal on the door to stay in place. The seal looks to be in good shape, do I need to glue it in, using what product.


You need Gasketing Sealant and Stove Sealer which is a Red Devil product. Good for 2,000 degrees. Don't buy the cheap stuff, read the lable, as some is only good to 550 degrees and will deteriorate rapidly and fall out.

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1 Answer

My vented gas firs place keep gping into flame lift off. Hos do i fix this flame lift off. My gas log pro says i have to take the box out.??


I would suggest looking under the bottom louver of your fireplace as you have a b-vent or direct vent gas fireplace. From the looks of it alone it appears as its an early model Heat-N-Glo fireplace. If you flip down the bottom panel, where the two gold strips are at, underneath the gas valve you will find a sticker or a plate that has the model, manufacturer, and serial number. I work for a manufacturer that has been in the fireplace business for over 30 years and I'm betting $10 to a donut that is a Heat-N-Glo fireplace. Once you get the model, manufactuer, serial number, and date code sometimes you can search at www.heatnglo.com for AUTHORIZED dealers who can service your fireplace properly instead of a chimney sweep who may or may not be qualified to "trouble shoot" what is going on with the fireplace. It looks like an 8000GDV to me.
Best guess is a new pilot assembly if its a direct vent. If its a b-vent then a high limit switch might be needed as well with it cutting off that fast. It also could be a flue disconnect. Long story short I would find out the model, manufacturer, and then get on the manufacturer's website or call them to find out an AUTHORIZED servicing dealer for your fireplace. I hope this helps.

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1 Answer

Vermont casting fireplace vcef33


You could take a table lamp or a drop light a electric drill or anything similar,and see if you can unplug the insert and plug one of these items in and see if the plug works
I am taking for granted that you can get to the plug without having to pull the insert out or at least not all the way out
If you can't do that
Turn the breaker off to that circuit pull the switch out and make sure nothing is touching
Hook a tester to the wires and then turn the breaker on and see
If you have power to that switch turn the switch off and on watch the meter and see if it does turn on and off
If you have power coming out of the switch.
and you can't reach the plug then you only option would be to pull the insert
As for a fuse there may be one but not look like what you are thinking a fuse will look like it is usually a temperature fuse that is shaped similar to a diode the symbol for it can be two ways
it could have what looks like a c laying on its side upright and also another c beside it on its side aiming down like a snake crawling. The other symbol looks like a rocket with no fins on its side with a with a what looks like a T laid sideways coming off one end

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I have model 6900330900 and the plug melted where the plug goes into the wall - it melted the connections where the plug and the adapter connect. How can I get another plug - was this a defective part to...


JUST TO CLARIFY, THE CHARMGLOW COMPANY IS NO LONGER IN BUSINESS & THE FIREPLACES ARE ACTUALLY MADE BY AN AWESOME & HELPFUL COMPANY CALLED DIMPLEX. THEY WILL ASSIST YOU IN REPAIRING YOUR FIREPLACE FOR WHATEVER MALFUNCTION & ARE EASY TO FIND ONLINE.

CALL 1-888-346-7539 USA

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I HAVE JUST PURCHASED AN IRON HEARTH OUTDOOR FIREPLACE GRILL MODEL 30072. WHEN WE STARTED TO BURN FIRWOOD THE BOWL CRACKED, ABOUT A 6 INCH HAIRLINE CRACK. wE DO NOT BELIEVE WE OVERTIGHTENED THE BOLTS AS...


If the outdoor fireplace was put together correctly, it shouldn't have cracked under normal use. I would contact the manufacturer about a refund/replacement. Outdoor fireplaces in general are designed to stand up to very high heats and outdoor conditions. I do not believe that you can replace just the bowl. You might be able to seal it with a high heat resistant sealant/bond, but I would try to get a refund. It sounds like your grill might have been defective.

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My Heater stopped working on my HEF33 Electric fireplace. My fireplace is only 3 years old not sure what to do.


We have had this same problem with our heater. But I went online to find out where I could purchase replacement parts. The company that sold the fireplace went out of business. I also went on-line to try and fine a universal replacement part. So far no help to be found.

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