Question about Konica Minolta Di3510 Copier

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Bypass tray has correct paper size but gives error message to add correct paper size. Won't print

We can't print from the bypass tray. Need 11x17, and it tells us the paper isn't the correct size.

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Once you have the message, try removing the paper from the bypass tray, then introducing it again. Alternatively, leave the tray empty then send the data, when it asks for paper, introduce your 11 x 7, and it should work.

Posted on Mar 28, 2014

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This means that your machine has received a print job that is teling it to print on paper that is loaded or supposed to be loaded in the bypass feed tray. You will either need to delete the print job using the operation panel or simple load some letter size paper in the bypass tray over on the right side of the machine.
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or the bypass is set as default

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H2 error code means that the paper size you are feeding into the machine does not match the paper size programmed into the machine. Minolta's are picky about these 2 size matching. So if you trying to print onto A3 then when you select the multipurpose tray it must read as A3.
Here is the info from the factory service manual:
H2 The length of the paper set does not
match that of the paper actually taken
up and fed in.
• Load paper of the correct size again
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• Turn OFF and ON the Power Switch.
• For copier tray: Slide out and in the
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Can I print onto 5-1/2 x 14" paper


minumum size for the bypass is 3.5x5.5 and max is 11x17
minimum, for the paper trays is 5.75x8.25 and the max is11.5x16.5
so it should run 5.5x14 in the bypass tray
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The NP6551 is an analogue copier, using only mirrors and lenses. It has no way of rotating the image. If you want to reduce a 11x17 to a 8.5x11 both peices of paper need to be fed in the same direction, ie short edge first. Change one of your trays to LTR-R ('R' for Reduction) or feed the LTR paper in thru the bypass in the long direction. If you use te bypass you must specify the paper size as LTR-R, you cannot use FREE.

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check your settings on tray one. make sure the you set it to 11x17 by the way what is the model of your machine? don't set the machine to auto detect paper.

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