Question about Virgin Mobile USA Kyocera Rise

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Forgot 4 digit lock code on my Kyocera rise

Can I access my 4 digit lock code without doing a hard reset

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There is no method to access the lock code from the user interface of the phone. The default lock code is usually either 0000 or the last four digits of your phone number. If you have forgotten your lock code, you need to reset the phone, however, this will wipe out everything save in the phone.

Call Virgin Mobile Support for further details. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.

Posted on Mar 20, 2014

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Posted on Jan 02, 2017

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Messages & Display Issues: The display on my phone reads "Locked" or "Keyguard"

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