Question about HP HEWLETT-PACKARD ENVY TouchSmart m7-j010dx Notebook, Windows 8, 4th generation Intel Core i7-4700MQ Processor / E0K83UARABA /

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Touch screen will not work on laptop

Touch screen will not work

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Its pretty **** simple..
all u need to do is go to the hp website...
find support and under that look for download drivers tab...
now once you have opened that tab....
type in the model number of your computer
it will the ask you to confirm the operating system and its version....
after this is done...
you will see an array of drivers when you scroll down....
search for firmware...
and then you will see AUO Touchscreen Firmware update....
download this driver and run it...
touch starts working again...!!!!!

Posted on Oct 31, 2014

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Check all drivers are loaded for the touchscreen interface, if they are remove them and re-install.

If that doesn't solve your issue I would check the cable that connects the touchscreen and that the touchscreen is fitted correctly.

Posted on Mar 19, 2014


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