Question about Microsoft Xbox 360 Console

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Xbox 360 DNS failure

IP is confirmed, but i fail at DNS test. I have ethernet cable connected to xbox {dont have modem} and nothing works

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  • 161 Answers

Unless a 360 has a modem built into it, you're gonna need one. also, you may need to set up an Xboxlive account to do ANYTHING. check your settings on the console as well to make sure things are working.

Posted on Jun 14, 2009

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From the question above I think you are saying that when you unplug your Ethernet cable from your Internet connection out of your E-BOX and try to use it in your laptop, it doesn't work. If this is correct, then it's probably that your ISP only allows for 1x active address to be used at any one time. To overcome the problem you'll need to also power recycle your Internet modem to clear out the MAC address of the X-BOX once you've unplugged it and before you make the laptop connection. You would have to do this each time you wanted to swap between the devices.
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2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

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