Question about HP PhotoSmart 7515 e-All-In-One Wireless Printer

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Scan option is missing all of a sudden

It was scanning fine then all od f a sudden the scan option is missing when you click on the icon on the desk top

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  • 239 Answers

Unplug the USB cord, if it's not a wireless printer, uninstall, and reinstall the software and see if this corrects it...

Posted on Mar 19, 2014

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Posted on Jan 02, 2017

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Epson scan icon missing


I have the same problem. Re-installing the 141mb Epson software does not fix the problem. I can print just fine but since there is no scan icon I am unable to scan. If I try scanning from the printer, it says "communication error". I'm fast approaching "junk it: stage and will search for another printer brand. Wasting way too much time on this one simple task.

May 21, 2012 | Epson Office Equipment & Supplies

1 Answer

Purchased a new ThinkCenter desktop computer and my Logitech X-230 speakeers will not work with it. Help! Ken


Probably your problem is your PC audio device not your new speakers.

First verify you see a small sound icon sound3.gif or sound.jpg in the Systray (generally at the bottom right hand corner of your screen). If this icon is missing follow the below section.
Windows XP

  1. Open the Control panel
  2. Open the "Sounds and Audio Devices" icon.
  3. Verify the "Place volume icon in the taskbar" checkbox is checked. If this option is not available or is grayed out, skip to the next section of this document.
  4. If you were able to check this box, click ok and close out of this window and the Control Panel.
  5. Double-click the sound icon in the Systray and verify that all the sound volumes are mid-way or higher.
Also looks like there are some corrupt system files on the computer I would suggest that you run SFC scan which would scan for corrupt system files on the computer and replace them.

Steps to perform SFC scan:
1. Click the Start button
2. From the Start Menu, Click All programs followed by Accessories
3. In the Accessories menu, Right Click on the Command Prompt option
4. From the drop down menu that appears, Click on the 'Run as administrator' option
5. If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.
6. In the Command Prompt window, type: sfc /scannow and then press Enter
7. A message will appear stating that 'the system scan will begin'
8. Be patient because the scan may take some time
9. If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
10. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"
11. After the scan has completed, Close the command prompt window restart the computer and check.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista / 7 installation disk.

Dec 01, 2010 | Logitech X-230 Computer Speakers

1 Answer

My printer will not scan. It's a kodak aio 5300. Always worked fine but all of a sudden won't scan the picture I put in.


1. check cable is connected. 2. check driver is installed.
1.if cable is connected check the driver, if it is uninstalled, go to cameras and scanners folder. click on the scan icon, a window pane will pop up showing scan in progress, continue until finish

Feb 23, 2010 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

MY PRINTER SUDDENLY STOPPED SCANNING. IT SAYS "NO SCAN OPTIONS" AND REFERS ME TO TROUBLE SHOOTING.


Make sure your printer icon is listed in printer window.
Insert the printer CD and click on add a device when the installation window pops up

Sep 30, 2009 | HP Office Equipment & Supplies

3 Answers

Missing drivers


go to the compaq site type in the modal number of your computer thay provide drivers free.
you might have to go to hp site as they bought out compaq,

Aug 18, 2009 | Compaq Deskpro EN 6500+ Model 6400 CDS PC...

3 Answers

Scanner won't work with windows vista


Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Suddenly cannot scan with HP J4680 All in one


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Issue When using the Scan To function on the control panel of a USB-connected product, ' No Scan Options: Refer to device documentation to troubleshoot ' appears on the control panel display.
NOTE: Follow these steps in the order presented to resolve the issue. It is not necessary to continue to further steps once the issue is resolved. Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To function to work. If it is running, the DIM icon (c01404188.gif ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Figure 1: Notification area c01404189.gifIf the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DIM.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ).
  2. In the Start Search text box, type msconfig , and then press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window appears.
  4. Click the Startup tab.
  5. Select the HP Digital Imaging Monitor check box. If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Reinstall the software to resolve this issue.
  6. Click Apply , and then click Close .
  7. Click Yes to restart the computer.
  8. Attempt the scan again.
Solution two: Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .
  7. Attempt the scan again. Try to scan from Solution Center if scanning from the control panel is unsuccessful.
Now you should be able to scan from the printer

Jun 23, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

My HP PSC 2175 ALL IN ONE DOES NOT SCAN!PLEASE HELP!


Hi,
I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround
Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Windows Fax and Scan.
    NOTE: The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.
  2. Click New scan.
  3. Click File, and then click Scan.
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Accessories.
  2. Click Paint.
  3. Click File, and then click From Scanner or Camera.
  4. Click Scan.
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Apr 20, 2009 | HP PSC 2175 All-In-One InkJet Printer

2 Answers

I cant scan!


Resolution : I

1 Scan using Windows Fax and Scan
Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  • Click New scan .
  • Click File , and then click Scan .
  • Option two: Scan using Paint
    1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
    2. Click Paint .
    3. Click File , and then click From Scanner or Camera .
    4. Click Scan .
    II nd issue :
    Problem :
    'An error occurred while communicating with scanning device' Message Displays in Windows Vista When Scanning
    Then refer to
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01290511&cc=us&lc=en&dlc=en&product=441125

    Sep 23, 2008 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    HP Photosmart C5180 all-in-one


    hi!!!!!

    try to right click on your destop
    then go to arrange icon by
    then check the desktop
    show desktop icons

    Sep 21, 2008 | HP Photosmart C5180 All-In-One InkJet...

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