Question about Washing Machines
I have had problems similar to this with my Tromm, and I was able to get it to cooperate by unplugging it for a short period (30 minutes) of time and trying again. This cleared the error code and the washer worked for a long time before having to redo this procedure.
Posted on Mar 19, 2014
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Posted on Jan 02, 2017
SOURCE: My LG TROMM (WM1812CW) does
This code means that something is blocking either the water drain pipe,
pump filter or the pump itself. I had the same problem and removing the
filter (as recommended by LG) did not help. It turned out I had a piece
of debris stuck in the pump propeller itself and consequently the water
would not drain and the wash would not finish, prompting the error.
This is what I did to fix the problem.
1. I removed the cover on the left bottom corner and the removed the filter and unhooked the little rubber tube (drain).
2. I removed the pump cover (lower left corner of the washing machine) and unscrewed 3 screws holding the pump from the front.
3. I disconnected the power supply and removed the back panel (attached with 4 screws)
4. Disconnected the two hoses (one black, one gray) from the pump.
5. Disconnected the power supply to the pump (I had to cut a plastic tie holding the connector in place in order to bring the connector closer so I can disconnect it).
6. Removed the pump by pressing a little tab that was holding it from the back.
7. Once I removed the pump from the washing machine, I took three screws out of the pump motor, gaining access to the propeller. This is where I found a little piece of plastic. Apparently propeller couldn't spin because of that obstruction.
8. I put the pump back together and attached the hoses. This is easier to do when you have the pump closer to the back opening of the washing machine.
9. I then connected the pump power supply connector, locked the pump back in its place and replaced the screws.
The total repair took less than 45 minutes. The hardest part was to remove and replace the drain tube springs, because I did not have the right pliers (You need decent size pliers or plenty of strength in your hands to squeeze the metal bands).
The tools you need for this repair are:
a philips and flat screwdrivers, large pliers and a sharp knife (to cut a plastic tie)
Posted on Mar 10, 2009
That noise means it is blocked. Did you get the filters in the back of the machine at the inlets? I've been through heck with this.... check out what finally worked.
IE= Inlet Error. I have struggled with this problem. After much trial and error it appears that it is due to my well water. People who have city water will probably not have this problem with this machine. Well water or hard water buyers beware. This machine is VERY much a primadonna princess capable of stopping your rinse cycle at the slightest imperfections. This is the Princess and the Pea of Washers... but I have a series of possible solutions that will have you appreciating her primadonna superiority once again.
Troubleshooting... Listen.... Does she sound like she is struggling and no water is coming in? If so then it isn't. The cycles will last forever as she makes all sorts of grunting noises. Something is preventing the water from coming in. It could also be that the pressure in to the washer is under 55 psi.
a. I have adjusted the pressure in the pumphouse to allow for minor fluctuations so that the machine will have at least 55 psi.
b. Take off the hot and cold inlet hose and clean the screen at the back of the washer. The two screens are supposed to come out of the male receptacles. They are fragile... beware. I use a squirt bottle/atomizer to clean these screens as mine chipped and will not budge.
c. You can add a screen just off the faucets so that you don't have to move the machine each and every time you get an IE error. This helps but does not solve.
d. I installed a faucet filter that I bought from Home Depot in the PVC sprinkler's section. They are made of a black plastic material and can easily cross thread, so be careful. They look about the size of a one liter container and unscrew midway to reveal a removable cylindrical mesh filter. This makes it possible to widen the surface area where tiny particles can be trapped without totally blocking flow to the inlet sensor. :-) When installing this make sure to completely rinse the hoses, and all screens coming into the machine. I took the shortcut first and thought my idea had failed only to discover that the screen behind the washer was partially blocked.
e. Periodically remove the filter and clean. Depending on the quality of your water, you may need to do this at all the points that have a screen.
I now have a screen washer between the sprinkler system filter and hose and the one that comes installed inside the male ends of the inlets for the water hoses. This has helped enormously.
f. Another possible offender is the soap and softener dispenser. To remove and clean press down on the plastic toggle piece on the soap side, the whole drawer should slide off and clean. Non-HE detergents and softeners can create a buildup of gooey gunk. Just clean it. Inside the drawer space you can clean to increase flow. I use baby wipes.
g. Make sure that the filter on the bottom is free from obstructions. If there is water in the drum, you will be flooded if you remove. This is a last resort after all the inlet lines have been cleaned and cleared.
Note: It doesn't take much to lower the flow of water to the point that this machine will not run. Since you cannot override the computer on it to run a spin cycle or even advance to remove water it can be highly frustrating. I've learned to obey my machine and just clear every last possible inlet.
Best of luck.
Posted on May 30, 2010
Tips for a great answer:
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The IE fault code indicates that your washer is not filling properly with water This error code is displayed if the washer is not fully drained within 10 minutes. I will give you troubleshooting tips for both the fill problem and the drain problem.
To troubleshoot a drain problem, follow these steps:
Here are some troubleshooting steps for the filling problem:
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