- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
this means the voicemail card is full. look at all extensions mailboxes or a general message mailbox and delete all the messages and try again. If it is no good still you will need to get in the admin mailbox and change your mailbox to allow messages.
Hopefully you have sorted this issue by now but if not it sounds like you need to programme a VMMSG button on a softkey on her phone. I have posted you instructions on how to do this, 'abbeytel' have over 60 training videos on YouTube relating to the IDCS phone system. - Alison
This clip shows how to add a phone to the group, so just reverse the process to remove a phone from the ring group on Samsung iDCS. This also works on other models from Samsung. There are loads more clips at www.AbbeyTelecom.com which you may want to "bookmark".
If you have administrator access use the following steps to change the code:
Access the Administratin Main Menu and select 4 for mailbox programming.
Select the mailbox to program. Dial option code 1402. The current value will be played. To hear the current value press 1, to enter a new value press 2, to hear the range of valid values press 3. Press 2 to enter new value. Enter the access code for the mailbox. The value you entered is played back. Press1 to save or 2 to re-enter. Press 3 to exit without saving. Press # to exiit or hang up.
You need to access the system manager mailbox to change passwords and mailboxes. this is done from dialing auto attendant than dialing 632 and entering the password for that mailbox if asked. There is a setting for change mailbox in there. Just listen to her and remember 1 always =yes and 2 always = no