Question about Electrolux EI26SS55GS Stainless Steel Side by Side Refrigerator

2 Answers

Fridge keeps powering on and off

Control panel turns on for about 3 seconds, then turns off for 3 seconds, then back on again. This cycle continues with almost the same consistent amount of time on and off, about 3 seconds. Then eventually it will stay on.

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  • Seth Burke
    Seth Burke Mar 23, 2014

    Robert, I figured as much, but I'm also curious if there is something else causing the board to short out. I had replaced the controller board within the past 2 months when I had this same issue before. The new board fixed the problem until the breaker for the circuit that the fridge is on was flipped by accident (fridge is on it's own circuit). Are these boards really that sensitive?

  • Seth Burke
    Seth Burke Mar 23, 2014

    For example, could the Main Control Board that is located under the fridge be part of the problem? Every once in a while I will get the error message "CE", then have to unplug the fridge and plug it back in to reset

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2 Answers

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  • 338 Answers

Your controller board is about to die. Call an appliance repair center and see if the board is user replaceable. Be prepared for sticker shock, the part is going to be expensive, unless it is under warranty.

Posted on Mar 19, 2014

  • Official Brand Answer
  • 4,342 Answers

Robert, thank you for the response, the control board could be the culprit. Seth, I would however suggest performing a factory default reset prior to contacting a local technician. The factory default resets all refrigerator settings such as temperature, temperature display and ring tones to their factory default settings. Simply press and hold the factory default option that is located above the fridge temp display. In the event the reset does not resolve the concern with the display, please use the link below to locate an authorized technician in your area to properly diagnose and repair your refrigerator.

http://www.electroluxappliances.com/Owner-Support/Service-Locator/

Thank you,

AP

Posted on Mar 19, 2014

  • Seth Burke
    Seth Burke Mar 23, 2014

    Once i track down a new board, I will perform all of the cleaning and such recommended, I'm sure it has not been done in quite some time.

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The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others.

Dec 27, 2009 | Refrigerators

1 Answer

The freezer keeps defrosting


The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others.

Oct 20, 2009 | Refrigerators

1 Answer

I have to keep the temperature turned up to 9 in order to keep the food at 45 degrees. The fridge is only 3 years old.


If it's the freezer control you keep at 9, it's probably a defrost problem. If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.
check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


If it's the fridge temp control you're talking about The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

Aug 15, 2009 | Refrigerators

1 Answer

Power issues. turns on than cycles off and on till you turn back off.


Sounds like something is shorted. Don't keep trying to turn it on it will most likely either ruin the Power supply or something else. Have someone qualified look at it. Good luck. Jay

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