Question about HP LaserJet Pro 300 color MFP M375nw

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LaserJet Pro 300 MFP M375nw Printer always goes offline

Can someone please tell me why is my printer seems to go offline every few minutes. It is connected through network.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Printer status offline

I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".

After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.

Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.

Posted on Dec 03, 2008

  • 102 Answers

SOURCE: how to intalling network sanner HP LaserJet M1522nf MFP

Hi,
If your printer is connected in the Network and you are able to print fine than there is no communication Error.
In htan case if you are not able to scan then you need to upgrade the firmware of the printer and install it and i m sure your printer wiill scan scanning on the Network.
Mentioned below is the link to download the latest firmware of the printer.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3442750&prodNameId=3442754&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-70811-2

However before you start sending firmware to the printer you need to make sure that printer driver is installed on the PC.

Thanks and Regards
Neeraj Sharma

Posted on Jul 01, 2009

YourZEN
  • 820 Answers

SOURCE: how do I install a hp laserjet cm 1312nfi MFP

Hello,

There's Windows 7 support for the CM1312 series, see next site:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=uk&prodNameId=3562006&taskId=135&prodTypeId=18972&prodSeriesId=3558902&lang=en&cc=uk

Pay attention to downloading and installing the matching bit-version (32 or 64) for your system.

Posted on Nov 03, 2009

brett207
  • 231 Answers

SOURCE: the printer (hp laserjet p2015) appears offline

Press and hol the green 'go' button until the lights flash, (about 4-5 seconds) and release the button,

Wait for the config pages to print out, and then check your network configuration, i.p address, Subnet mask and gateway.

If no network page prints out, you might have a dead Network Interface in the printer.

Posted on May 11, 2010

  • 1382 Answers

SOURCE: How can resolved Scanner error 12 in Hp Laserjet

Hi,
Try to uninstall the software of your scanner and reinstall it again. Also

check your cables for loose contacts.

Thank you!

Posted on May 18, 2010

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2 Answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

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Check your black cartidge even if it's new. Take it to a refill site,
they may unstuck it using utrasound

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Hi, you have to correct your settings, on the ectiol printer it self, just go THRUE the manual if you saying it far lie new..
If you get stuck, as quik way out, set all settings in your printer to "Defoult Setings" it will fix your problem..!
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Otherwise it's a new belt I guess!

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