Question about HP LaserJet Pro 300 color MFP M375nw
Can someone please tell me why is my printer seems to go offline every few minutes. It is connected through network.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Printer status offline
I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".
After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.
Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.
Posted on Dec 03, 2008
If your printer is connected in the Network and you are able to print fine than there is no communication Error.
In htan case if you are not able to scan then you need to upgrade the firmware of the printer and install it and i m sure your printer wiill scan scanning on the Network.
Mentioned below is the link to download the latest firmware of the printer.
However before you start sending firmware to the printer you need to make sure that printer driver is installed on the PC.
Thanks and Regards
Posted on Jul 01, 2009
There's Windows 7 support for the CM1312 series, see next site:
Pay attention to downloading and installing the matching bit-version (32 or 64) for your system.
Posted on Nov 03, 2009
Press and hol the green 'go' button until the lights flash, (about 4-5 seconds) and release the button,
Wait for the config pages to print out, and then check your network configuration, i.p address, Subnet mask and gateway.
If no network page prints out, you might have a dead Network Interface in the printer.
Posted on May 11, 2010
Try to uninstall the software of your scanner and reinstall it again. Also
check your cables for loose contacts.
Posted on May 18, 2010
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