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Marvin, You could try registering it on a computer, or it may already be registered. Best to contact Amazon to help sort out the register error.
Check the attached links,instruction , forums and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." http://www.amazon.com/gp/help/customer/display.html?nodeId=201539930
Did you have good batteries in it? If they were low, locking up is a common symptom when the machine tries to rely on them to support memory during power cuts. You might need to try a master reset and re-program it
If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.
To de-register all handsets:
Press and hold
on the telephone base for about 10
seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET
Press and release
FIND HANDSET again. (You must press FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for
approximately seven seconds.)
All system handsets show
The de-registration process
takes about 10 seconds to complete. All handsets show
when the de-registration completes.
If de-registration fails, you might need to reset the telephone and try again.
Pick up the registered handset and then press
and place the handset back in the telephone base.
Unplug the power from the telephone base, then plug it back in.
You cannot de-register a handset if any system handset is in use.
After de-registering, proceed with registering process:
If the handset screen does not show LOW BATTERY
or HANDSET X, you will need to charge the handset for at least five minutes before registering to the telephone base.
To register a handset:
Place the unregistered handset in the telephone base or charger. If
PRESS FIND HS 4 SEC ON BASE
does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold
for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows
and it takes about 10 seconds to complete the registration. The handset shows
HANDSET X REGISTERED
(X represents the handset number assigned)
and you hear a beep when the registration completes.
for using FixYa. Please follow these steps to resolve the issue: Connect
the charger and then plug the power supply unit into the wall socket. Now insert the two batteries supplied To register your handset to a base
station, place it in the main base station with the display facing upward.
After approx. one minute, the handset's internal number is Displayed (e.g. 2).
Successful registration is signaled by a confirmation tone. Replace the newly
registered handset into the charger and leave to charge for Approximately 16
hours. The charging status icon flashes on the handset to indicate that the
batteries are being charged. To register it manually: Press the MENU options button. Press the DOWN button until the display shows REGISTER HS. Press the OK button. Display shows PIN. Enter your 4-digit Pin (original
setting 0000). Press the OK button. Display flashes REGISTER HS. Following the user guide for the
base station you are registering to place the base into registration mode. Please do
accept the solution if the issue is resolved or else revert for further
assistance. Thanks Rylee
I also had this problem and then I found a solution from another site. Just open the handset and remove the battery for about 1 minute. Reinstall the battery and go through the register procedure again - it will register almost immediately. just keep the handset near the base.