This window keeps poping up. it says i have 38 infections and in order
to get them out i have to buy their product. I have not done this. it is called security system with a shield black and gold. can you please
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Re: I have a spyware virus
Use this simple program to remove any spyware and mallware and is free:
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I would suggest that you may have a virus / spyware infection that has infected this windows file.
If you can boot into SAFE Mode ( reboot the computer) and when the
screen goes to the black background with white writing start pushing F8 -
keep doing so until you get a screen that gives you a list of things
you can do -
restart windows normally
safe mode w/networking
use the arrow keys on the keyboard and choose to boot into safe mode.- may take a couple of minutes
once there i would suggest running virus / antispyware scans as well as
running a BOOT SCAN (a type of virus scan that scans the hard drive
before it gets into windows)
NOTE on running virus/spyware scans - ALWAYS QUARANTINE the file
infected - DO NOT DELETE - if you delete a critical windows system file
you will cause windows to completely crash and in that instance you
would have to reformat the hard drive and reinstall everything.
That's a form of a Spyware/Malware. it will ask you to buy their product to get your credit card info,
It means that the computer is already infected.
to fix that Download Malwarebytes (free antimalware software) even the free version can remove the spyware/malware.
run complete scan and remove viruses
Download Link (http://www.malwarebytes.org/) .
Hope this helps :)
It might be really what it says, but chances are you have accidentally
started a "fake virus scam" malware, that acts a bit like a virus, but
with an added function of luring you into paying for some miraculous
anti-virus, that will cure your computer of the multiple "infections" it
has allegedly "discovered". Whether or not it is a real infection, the best idea is to prepare on a clean computer (at a friend for example) a startup antivirus CD,
from which you could boot your computer and run an antivirus program.
It seems as if you have downloaded a spyware program such as a wallpaper which has caused you to have a fake antivirus 2009 running. Make an Ultimate Boot CD and run every AV tool and spyware/malware that was on the CD. After running all the tools install your XP SP2 CD to repair the installation Download and run hijack this to see if still have the virus lurking on the computer.
u can't uninstalled properly i think...if u have spyware doctor is enough for virus removal. Check spyware doctor is full total internet protection (with antivirus also) or it only spyware protection.
also simply steps do that.....(Before CAUTION)
go to Start->Run->Type msconfig-> they will show a pop up window. Click the tab button 'startup' it will list all the program of startup when windows is booting / system on. U click the Disable all button. Then reboot the system. After that it now shows any popup window. But u need to open the avg program manually.
please go with caution of popup window msconfig. bec. if u have any do wrongly with tat option the system may be corrupt.
I'm assuming you mean "AdAware". If so, the answer is: No, you don't have to but it's advisable. This is because the Kaspersky software performs pretty much the same function as AdAware (as well as its other functions). So if you had both of them running, you'd have two products doing the same thing which would impact the PC's performance to some extent. Having said that, if the PC is quick enough for you, having both of them won't do any harm.
So, you could
Turn off Kaspersky's adware-blocking function and keep AdAware installed
Just uninstall AdAware
Leave them both installed if it causes you no problems.
whichever you find works better for you.
You'll find folks who'll come down heavily in favour of one solution or the other but in reality, there's nothing much to choose between them.
Virus and spyware problems are very popular unfortunately, most tools are unable to find and repair all problems, so its best to try alternative methods to remove the most stubbern infections.
I suggest using an online scanner, something like http://www.trendsecure.com/portal/en-US/tools/security_tools/housecall . Open this address and click "Launch Housecall free scan". This will download the files needed through your web browser and run a scan without actually installing the antivirus package in windows. It wont interfere with existing antivirus / antispyware software.
If you cannot remove all infections, then please show us a screenshot or a list of the infections from the scan end page and we will assist.
you should have ordered McAfee for that... It's protects you from everything... If not backup your files or write them on a CD/DVD. Then reinstall your computer and you'll have a clean computer then install all softwares that you need and your anti-virus, anti-popups and firewalls.
this is what sounds like a trojan or for of spyware, probably disguised as a screen saver.
If you have no anti virus installed download this programme for free
If you have no anti spyware programme download this for free.
on the laptop press Ctrl, Alt & delete or right click on task bar to get to the task manager and on the processes tab look for the scrensaver.exe or similair that is running, click on it and press end process.
this should allow you to work with windows
Install the programmes, then go to system restore tab in my computer>right click>properties>system restore tab and click 'turn off system restore'(this will stop any virus or spyware backups reinstalling).
Run both the programmes and remove any spyware or virus.
If it still appears you may have to uninstall it safe mode, which is press F8 key on start up and select 'start windows in safe mode' and run the antivirus and spyware programmes again.