Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Inner Cover Error message

My printer won't work. It has an error message saying that the inner cover is open, but I've checked it and it's closed. I've looked on the internet and this seems to be a common issue, but I can't find any advice on how to resolve the issue.

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I suggust you study the lid and somewhere there should be some kind of sensor maybe a switch that appears to be the problem, make sure it not the PC, try on another PC ?

Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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1 Answer

Canon MP830 printer giving error message "inner


If the inner cover is open when starting normal printing,close it before pressing [OK] on the machine.Do not open or close the inner cover when printing.This may damage the machine.

Jun 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

6 Answers

Problem with my Canon Pixma MP500


Try a hard reset first: Unplug the printer from power source and PC, wait about 5 minutes and replug. Should the issue recur, then the cover sensor is probably faulty. That is the reason you are getting this error repeatedly. The only solution is to send the printer in for servicing and get the sensor repaired/replaced.

In any case, here are the steps to close the inner cover:

1. Press the Open Button (1) to open the Paper Output Tray (2).
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2. Raise the Scanning Unit until it stops.
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3. Close the Inner Cover
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4. Now close the Scanning Unit.
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You can also try reinstalling the printer software along with any patches, updates, etc from the Canon website. Make sure you uninstall the existing software first though..

If neither works, then its time to take the printer in for servicing. You could try to contact them by phone first:
  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
  • The location of the ASF nearest you for carry-in service at 1-800-828-4040
  • Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
  • Technical Support for Customers in Canada at 1-800-OK-CANON
Hope that helps!


Jul 03, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error message 6c10


Close the Inner Cover

Close the inner cover to resolve the error condition.
Inner cover open 1

inner_cover_close.gif

Inner Cover Closed 5


Press the <Resume> button after closing the cover to resume printin.


Also

Follow these steps to reset the printer:

  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

Dec 03, 2010 | Canon iP4700 InkJet Photo Printer

1 Answer

What does it mean when the alarm window says "inner cover is open"?


Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.

Nov 28, 2010 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Getting "inner cover is open" message


The inner cover is a flap on the inside in front of the carriage when it is at rest when the cover us open. You had to flip the inner cover down to access the ink cartridges.
Open the cover. The inner cover is in the center and need to be flipped up.
Good luck.

Dec 04, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Inner cover is open


Hi there.
There have been hundreds of complaints about this problem. You can download a driver AND a user manual from the first link listed below. The second link will take you to a really great site for your printer.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

http://damnprinter.com/96/tray-guide.html

Jul 31, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon mp600r - reporting inner cover open


unplug the printer from the electric...that should reset the error message.

please leave a rating for me...

May 15, 2009 | Canon PIXMA MP600R All-In-One InkJet...

1 Answer

CD printing error 'inner cover is open'


Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
moz-screenshot-1.jpg
Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.
I hope it helps!!!
moz-screenshot.jpg

Nov 23, 2008 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

When attempting to print, I receive an error message which states "Inner conver is open. Close the inner cover and press OK". However, the inner cover is closed...? I have opened and closed...


Are you looking at the canon error window picture that show up on your monitor: It is the front inner flap you see after you open up the two top "covers". I forgot I opened this one looking for a paper jam. The printer cartridges would not even move to the front with this flap opened. After I closed the inner flap it all works (after opening and closing the top two "covers" many times!

Apr 16, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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