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Polycom switchboard will not load in browser - Polycom Computers & Internet

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Soundpoint ip 501 cannot acees via browser


Are you using config files loaded from the server? If so, make certain they are properly configured. Also, make certain the phone does not already have an alternate configuration in it that points elsewhere...

Jul 21, 2012 | Polycom SoundPoint IP 501 IP Phone

1 Answer

I have polycom SoindPoint 301 and i would like to use as SIP to one of the VoIP providers. I dont have asterisk in my network and i would like to connect it directly to the VoIP provider. So there is no...


1st. Get the IP address of the phone. and type that into browser.
*- default user: Polycom / password: 456

*- Under menu SIP, type in your voip provider
*-Under menu LINES type in user info and "secret" should be your password.

Make sure your ports are open (SIP is usually 5060) you can change it in that same config screen.

Mar 28, 2011 | Polycom SOUNDPOINT IP 301 SIP

1 Answer

Message light keeps flashing, but no message- Polycom 550


This is usually a problem with the phone's configuration. Is this phone getting it's configuration from a network server or pbx? If so, find the configuration file for your specific extension and find this location. This example is for a phone whose extension is 2704


msg.mwi.2.subscribe=""
msg.mwi.2.callBackMode="registration" msg.mwi.2.callBack="" msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="registration" msg.mwi.3.callBack="" msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="registration" msg.mwi.4.callBack="" msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="registration" msg.mwi.5.callBack="" msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="registration" msg.mwi.6.callBack=""/>


If you are not using a network-based configuration, the phone's settings can be changed via the phone's internal web server. Open a web browser window and enter the phones' IP address, i.e. http://192.168.1.109. The default user is 'Polycom' and the pass '456'. Go to the links at the top for each line you are using and scroll to the bottom, you will see the voicemail settings there. Use the above info to fill in the correct info, save the settings and the phone will reboot.

Feb 23, 2011 | Polycom IP 550 IP Phone

1 Answer

We tried to put factory default in Polycom IP 331 SIP Phone.It is booting continuously and it shows the following error while booting."Error loading 0004f2329caf. cfg". All the other booting...


I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

"
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
"

Jan 04, 2011 | Polycom SoundPoint IP 331 IP Phone

1 Answer

I have polycom 7000 with release version of 9.0.1 and second party having Polycom unit of 700 with release version now i am facing the poor video quality while connecting. Bandwidth at another end where...


Verify the uplink / download bandwidthon the broadband link.Broadband link do not have symmetrical upstream/downstream speeds. Perform test to verify.
Try non-peak hrs.
Check if latency is consistent.

Oct 14, 2010 | Polycom VSX 7000 Video Conference

2 Answers

What is the default password for Polycom Soundpoint IP 320 SIP?


Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Dec 22, 2009 | Polycom SoundPoint IP 320 SIP IP Phone

1 Answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.


Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone

Oct 30, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Error loading 0004f220429c.cfg


This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 18, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Polycom SoundPoint 550-Only Showing 1 line


On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.

Jul 29, 2009 | Polycom SoundPoint IP 550 IP Phone

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