Question about Amana NTW4650YQ Top Load Washer

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Wont agitate unit wont agitate

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No agitation?

first use a multi meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( No wash- then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.


Another test u can make with a multi meter is by testing the prongs individually.
# 15,16,17 (don't worry to much bout the numbers IF U GET THEM WRONG) place ur meter prongs on both out side prongs or connectors of the switch.
(where the wire plugs into) take note of weather it shows OHMS or infinity ( open or close circuit) ? Now place the meter on the left outside and the middle prong, take note agin what it shows. Now place meter prong on the right outside and the middle prong. Agin take note what reading u get. ( you should actually get a reading of infinity in 1 and a reading of continuity or ohms in the other 2? Now the tricky part. Agin place a small tube or hose into the switch and blow into it, using the meter do the same test agin on all prongs. But now keep the pressure on the switch when u blow into it, in other words use ur tongue on one end of tube to not allow air to escape. When u test it agin now one of the prongs that once read infinity should now show continuity or ohms, and 1 of the other prongs that read ohms should now read infinity or open.
.

If both check ok then next CHECK the motor coupler (a bad couplercan be checked by looking under the machine and taking note if there is a black residue on floor, look at coupler located between the motor and tranny, and see if it is broken up or missing any parts? Try to turn shaft by hand and notice if it does not engage tub? )
or belt if belt driven. Check for loose, broken or worn belt .

Then check the door switch with a multi meter for continuity OHMS when door closed and infinity when door is opened , and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.

ALSO CHECK THE CAM DOGS INSIDE THE AGITATOR, AS THEY WILL HINDER THE AGITATION PROCESS.

Posted on Apr 11, 2015

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If the machine sounds like it is running OK. The agitator has lost its connection drive shaft because gear splines that connect it to the agitator have been damaged. You didn't really do anything wrong, this just happens occasionally. Hopefully yours has a sleeve that can be replaced rather than replacing the whole agitator.

It is tricky on some agitators, their may be a nut on the top of the agitator that holds or connects the agitator to a drive shaft. The top of the agitator probably has a plastic cap that covers this up and can usually be pried off to expose it. If there doesn't appear to be connection like this then the agitator may simply lift up. If you decide to try lifting the agitator up, let me know and I give you further guidance.

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump

removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only

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Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of

the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator

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Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

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If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

The top section of a two part agitator is designed to turn only one way. If the "agitator dogs" in it are worn, it wont agitate either way.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following on how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

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Hose must fit tight on switch and tub connection-make sure it has no defects in it. If machine fully drained then did not get to correct water level when restarted then water level switch is bad. Please contact me if you need further help or leave feedback if appropriate as that is how I get paid. Thanks for letting me help you!

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Really wont matter, your unit is way out dated and the parts are no longer available to the consumer..Sorry

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