Question about Jade RJDO3003A Stainless Steel Double Oven

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Oven shuts off with Error Code 4d21

Tried starting either top or bottom oven and intermittently, but more frequently now, the error code 4d21 appears and the oven shuts off. Occasionally, the oven has just shut down without an error code.

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I had the same problem for a Jenn wall oven I purchased in 2007. I finally purchased a tangential fan and replaced it. Had to turn off electricity at the circuit breaker, pull the oven out of wall, disconnect the hard-wire connection in the lower cabinet, unscrew the top metal cover (lots of screws) and disconnect the old grimy tangential fan (~3 pull out plug-type wires) and then put it back together. It's been about a week now and so far it's working like it should!

Posted on Oct 09, 2014

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This problem points to the controller card not functioning properly. It will need to be replaced. Here is a link so you can get the owner's manual:
http://www.manualslib.com/products/Jade-Range-Rjdo3003a-2904090.html

Check it out, it may help you figure it out.

Posted on Mar 19, 2014

Testimonial: "Thanks for your input Robert, but I already have the manual and there is no in depth information. It just suggests calling the office, but Jade stopped producing these ovens before I bought it. Their toll free number directs me to Whirlpool who know nothing about the product."

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