Tried starting either top or bottom oven and intermittently, but more frequently now, the error code 4d21 appears and the oven shuts off. Occasionally, the oven has just shut down without an error code.
I had the same problem for a Jenn wall oven I purchased in 2007. I finally purchased a tangential fan and replaced it. Had to turn off electricity at the circuit breaker, pull the oven out of wall, disconnect the hard-wire connection in the lower cabinet, unscrew the top metal cover (lots of screws) and disconnect the old grimy tangential fan (~3 pull out plug-type wires) and then put it back together. It's been about a week now and so far it's working like it should!
Testimonial: "Thanks for your input Robert, but I already have the manual and there is no in depth information. It just suggests calling the office, but Jade stopped producing these ovens before I bought it. Their toll free number directs me to Whirlpool who know nothing about the product."
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
more than likely the tco thermal cutout fuse has opened during cleaning and now the ovens latch motor cant get power to open,its under the top cover where the surface elements are located its a frequent thing with all ovens/stoves
I had the same problem with a Wolf L-Series double wall oven (Model DO30) and called for service (under extended warranty contract). The tech told me that the F1 error is a latch problem (you know the one that grabs and locks the door during self-clean cycles). He cleared the error using a series of "secret" button presses on the control panel and the problem cleared. Now, when it happens (which isn't very frequently), I do the same thing he did ... press "0" and "Temperature" for the oven causing the problem and hold them for about 5 seconds. The oven will ding and the display will show some diagnostics, including the error event. Press "Cook Time" and "Stop Time" while in this diagnostic mode to clear the error register, then press "Off". I've also tried to keep the area across the top of the oven opening clean (with a little degreaser), especially around the latch, and I've sprayed a bit of WD-40 into the latch periodically for lubrication and cleaning.
i think f3 error code has something to do with the temp probe maybe it is the problem. the temp probe is located if you open the door directly in the back wall. it looks like a prong. should read 1100ohms the f2 error code though usually has something to do with the keypad i would check all the connections maybe they are loose.
F7-E1 - Common Switch Wire Is Defective - This error occurs when common wire to latch switch and door switch is shorted. Check all connections at control board and at the latch switch and door switch. If connections are ok, then check individual switches as outlined for the F5 error code.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
What part did you call "thermostat"? If you?re talking about the device which operates the oven temperature, your oven does not have such thermostats. It has two oven temperature sensors (one in each oven) and a control board (ERC). An error code "F4" will be displayed along with a beeping sound if the ERC determines an open oven temperature sensor circuit. It can be the sensor itself or the wires that connect the sensor to the ERC. The F4 message will not be displayed in the time of day mode. To get access to an oven sensor and wires, the oven has to be removed from the cabinet. Then you have to remove the rear cover. Then unplug the oven sensor and check the resistance across the oven sensor. It?s supposed to be about 1100 ohms at room temperature. If the resistance is incorrect, the sensor is bad and needs to be replaced. If not, check all the wires from the oven sensor to the ERC. If it is not the sensor and wires, you have to replace the ERC, but most likely the problem is with the wires and/or connections. Part number for ERC is 62965, part number for oven sensor is 62593. Gendos....post back.