Question about Intova SP1 HD Digital Camera

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Driver intova sp1 - Intova SP1 HD Digital Camera

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Hello,
Intova Sport HD camera model SP1 has no driver software since the camera is plug and play, compatible with either PC or Mac. If you are having issues connecting your camera to a computer in order to download images, please contact Intova by email, shallyn@intova.net or phone, (808)837-0074 and we will help.
Thanks,
Intova

Posted on Aug 12, 2014

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1 Answer

Intova "card error"


Hi,
If you are having a "card error" issue with our Intova Sport HD, please make sure that you are using a "name brand" card up to 32GB maximum size and class 6 or 10 speed. Card brand or card type incompatibility can cause the card error issue. If you are using the recommended card type as explained in our user manual and still experiencing this issue, then please contact Intova by phone, (808) 837-0074 or email shallyn@intova.net and we will help.
Thanks,
Intova

Feb 24, 2014 | Intova Sp1 Sport Pro Hd Waterproof Video...

1 Answer

Format sd card intova sp1


Hello,
To format your micro SD card in our Sport HD II camera model SP1 N, please press the menu button in either video or photo mode, press up or down arrow button to select setting icon, press OK, press down arrow button 5 times to highlight "format", press OK, press up or down arrow button to select YES and then press OK to perform format. Please note that format will erase all data from your card. if you have further questions, please contact Intova by phone, (808) 837-0074 or email shallyn@intova.net .
Thanks,
Intova

Oct 05, 2013 | Intova Video Cameras

1 Answer

After my first diving experience went I tryed to watch the video it wasn't possible, just audio. Strange isn't it???


Hello John Sousa,
Please be sure that your micro SD card is between 4GB to 32GB class 10 speed in order to be compatible with 1080p HD video. If you are using a card with these specifications, then please check to see if your computer has the H.264 video codec installed. If not, you can download and install it from a trusted website. Also, your computer needs to be running either Widows 7 or 8 if it is a PC or OS10 or higher if it is a Mac. If you still cannot see your video,
please contact Intova by email, fatema@intova.net or call us at 808-837-0074 for customer service/warranty coverage. Thanks

Sep 10, 2013 | Intova SP1 HD Digital Camera

1 Answer

I can't see the video that I recorded on my Intova SP1 HD Camera. When I play the video on VLC Media I can hear the audio but the video shows all white. When played on windows an error message comes up...


Hello Mr. Smith,
In order to view HD video from SP1 on your computer, please be sure that your viewing software has the H.264 video codec. If not, then you can download the codec online from a trusted website. If you still are having problems, please contact Intova directly by email, fatema@intova.net of call us at 808-837-0074 for customer service/warranty coverage. Thanks

Aug 08, 2013 | Intova Cameras

1 Answer

Can't see video from intova SP1


For SP1, please use micro SD card up to 32 GB that is class 10 if you want to record 1080p HD video. If you are using a class 10 card and you still cannot view your video, please be sure that you have the H.264 video codec in the video player software in your computer. Also, be sure your computer is compatible with HD video. It should be running either Windows 7 or 8 if it's a PC or OS 10 or higher if it's a Mac. If you are using a class 10 card, have H.264 codec and compatible OS on your computer and still cannot see video, then the camera may be recording corrupted video files in which case, please contact Intova directly by email: fatema@intova.net or call us at 808-837-0074 for customer service/warranty coverage. Thanks

Aug 08, 2013 | Intova SP1 Sport Pro 12.0 Megapixel,140...

1 Answer

Error no card in intova sp1


Hello,
In order to use our Intova Sport HD cameras, you must have a properly installed micro SD card up to 32GB maximum size and class 6 or 10 speed required. Please purchase a "name brand" card as sometimes off brand cards can be incompatible with the camera. If you need further assistance, please call Intova at (808) 837-0074 or email shallyn@intova.net .
Thank you,
Intova

May 28, 2013 | Intova SP1 HD Digital Camera

1 Answer

Insert sd card camcorderst recognize any micro sdcard


If your SP1 camera cannot recognize the micro SD card, please be sure you are using a card between 4GB to 32GB, class 10 speed. If possible, please try another micro SD card to be sure that the card that is not recognized is not defective. If you are using a card with correct specifications and it is not recognized, then the micro SD card port on your camera may be defective. Please contact Intova directly via email: fatema@intova.net or call us at 808-837-0074 for customer service/warranty coverage. Thanks.

May 28, 2013 | Intova SP1 Sport Pro 12.0 Megapixel,140...

1 Answer

Intova sport pro froze while down loading and will not respond to any controlls . screen has usb connected on it . how can i regain access to my camera


Hello rippdr,
Please try to reset your SP1 by inserting the end of a paper clip in to the reset hole in the back of the camera.

Nov 11, 2012 | Intova..sport Pro Hd Waterproof Video...

1 Answer

My intova sp1 won't turn on.why?


Hello paulktours,
Please try to reset your SP1 by inserting the end of a paper clip into the reset hole in the back of your camera. If this doesn't help, please contact Intova directly by email, fatema@intova.net or call us at 808-837-0074. Thanks

Oct 28, 2012 | Intova Cameras

1 Answer

My intova sp1 won't turn on.why?


Please try to reset camera by inserting and pushing the end of a paper clip into the reset hole located on the camera back next to the Micro SD card port. Please also try to recharge the Li-ion battery by connecting he camera to a computer via the supplied USB cable. If either solutions don't work, then please contact Intova directly by either calling 808-837-0074 or email kevin@intova.net

Oct 28, 2012 | Intova SP1 Sport Pro 12.0 Megapixel,140...

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