Question about Sony Handycam DCR-TRV22E Mini DV Digital Camcorder

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I purchase this camera from exhibition in store and I try to turn it on, the touch screen looks ok and I can see all menus but when I'm trying to record a video I can see only blue screen without a picture.
when I'm playback the movie I can ear only sound without picture, even when the camera is on standby mode I can see only blue screen.
my friend told me that it could be the CCD sensor that fail or some problem in the optic sensor.
please advise 

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Sony have a problem batch of ccd chipsets and with mine i only had a distorted picture in lcd/vf played ms and previous recorded tapes ok.contacted Sony via web site and had it repaired under warranty even though it was 8 months old.

Posted on Nov 26, 2007

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If you can play back tapes, hear audio but just see no image when recording your Sony camera suffered from the classic CCD failure that sparked a class action suit in Feb of 06.

Sony has settled the suit and will repair the issue at no cost to the consumer. The repairs, in the US, are made in TX and take about two weeks.

The models affected are:-


CCD-TRV118; CCD-TRV128; CCD-TRV318; CCD-TRV328; DCR-DVD100; DCR-DVD101; DCR-DVD200; DCR-DVD300; DCR-HC20; DCR-HC20 M; DCR-HC30/S; DCR-IP5; DCR-IP55; DCR-PC101; DCR-PC105; DCR-PC120BT; DCR-TRV18; DCR-TRV19; DCR-TRV19M; DCR-TRV22; DCR-TRV240; DCR-TRV25; DCR-TRV250; DCR-TRV260; DCR-TRV27; DCR-TRV33; DCR-TRV340; DCR-TRV38; DCR-TRV39; DCR-TRV460; DCR-TRV50; DCR-TRV740; DCR-TRV840; DCR-TRV950; DCR-VX2000; DCR-VX2100; DSR-250; DSR-250/1; DSR-PD150; DSR-PD170; and DSR-PDX10.

Digital Still Cameras

DSC-F717; DSC-P10/S; DSC-P2/S; DSC-P31; DSC-P31M; DSC-P32; DSC-P32M; DSC-P51; DSC-P51M; DSC-P52; DSC-P52 M; DSC-P7; DSC-P71; DSC-P71M; DSC-P72; DSC-P72M; DSC-P8/L; DSC-P8/R; DSC-P8/S; DSC-P92; DSC-P92M; DSC-U10/S; DSC-U20/B; DSC-U20/LJ; DSC-U20/S; DSC-U30/H; DSC-U30/LJ; DSC-U30/S; DSC-U60; DSC-V1; MVC-CD250; MVC-CD250 M; MVC-CD400; MVC-CD500; MVC-FD100; MVC-FD100 M; MVC-FD200; and MVC-FD200 M.

If you are interested in additional info pertaining specifically to the class action check out this site:

Otherwise call Sony customer service at:

In English: 1-800-222-7669
Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

In Spanish: 1-800-222-7669 - Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

The call will take about 20 minutes. They will email a shipping label and your only responsibility is to safetly pack the camera for shipping. Ebay has a great tutorial on packing cameras if you have any doubt.

Before shipping remove tape, battery, straps, external mics, filters and anything else you don't want to lose.

Good Luck,

Posted on Dec 18, 2007

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