Question about Amazon Kindle Keyboard 3G, FREE 3G Wi-Fi, 6 inch E Ink Display - Grey

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Kindle keyboard won't charge

Have not used for a couple of years. Am trying to charge and light will not come on and will not charge.

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Have you tried another charger in case the charger is faulty?
Have you tried resetting the Kindle? (Slide power switch and hold in place for 20 seconds).

Posted on Mar 19, 2014

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Lillian, May have to try hard reset or possibly repair charge port to get battery to start charging. Check the attached links,instruction and guides, Good luck
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Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
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Please clarify: what charger did you use to connect to an outlet? The Kindle 3 comes with an USB cable to charge from a PC or Mac computer and no charger outside for many countries outside the US (for other countries an external charger is available from Amazon as optional accessory). Use of a different charger (e.g. mobile phone charger with USB connector) is not supported, not recommended and may fry your Kindle if a wrong voltage is hooked to it.

Things you can try:
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  2. If you use the supplied USB cable to connect to a PC, make sure its firmly seated on both ends. Connect to a powered USB port directly on your computer. Some external USB hubs do not come with a separate power supply (external power supply is mandatory for an USB 2.0 hub, some cheap models are sold without one anyway) and are not suited to charge anything. Just to make sure, disconnect any other USB device except mouse / keyboard to check if the USB port in use is not burdened by too much drain.
  3. The Kindle power LED should glow amber while charging and green if the device is fully charged.
  4. Give the Kindle a reset pressing Home --> Menu --> Settings --> Menu and select "Restart." If the charge light is on but the device is still not charging, contact Amazon customer service.
  5. If the charge light does not light, the AC adapter or cable needs to be replaced.
  6. Contact Amazon customer support for any warranty issues.

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