Question about Husqvarna Designer I

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My screen is froze up

When I touch it there is no reponse

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  • Husqvarna Expert
  • 104 Answers

I suspect the calibration of the screen is out of adjustment. Take it to a professional but don't let them replace the screen or motherboard before asking them whether they tried to re-calibrate the screen.

Posted on Apr 14, 2014

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DEsigner I...I had been having some issues with the touch pad. Now it does not work at all when you touch it.


Youu either need a new touch screen or it has come unplugged from the main power board inside the machine. Those touch screens cost about $210 and should only be installed by your dealer. If you have someone try to put the touch screen in and they just touch the display screen incorrectly, you'll need a new display screen too. They cost about $700.

Nov 10, 2009 | Husqvarna Designer I

1 Answer

Designer 1 touch screen freezes


Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.

Feb 25, 2009 | Husqvarna Designer I

1 Answer

Designer 1 touch screen freezes


You probably have the old-style touch panel which is known to fail. Viking has a five year warranty on electronics but sometimes they will cover this particular part beyond the five years. If you find a sympathetic dealer you may be able to get the part for free. You will need to pay for the labor though.

Good luck!

Feb 05, 2009 | Husqvarna Designer I

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Viking Designer 1 won't embroider


I have seen some of the older style machines that are very susceptible to static charge. Usually this doesn't happen with newer ones. If you get static shocks on door knobs in your house, do not touch the screen of your machine with your finger. Use a stylus instead. You may also try touching the metal presser bar just above the foot and ankle when sitting down at the machine prior to using the screen. This should not be happening with a new machine. Check with your dealer.

Nov 24, 2008 | Husqvarna Designer I

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