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You can get a Password Reset disc download and burn to CD. Copy/paste the address below, into your address bar of your browser. http://pogostick.net/~pnh/ntpasswd/cd080802.zip Download this file and burn it to CD. Put into drive and turn on PC, and boot from the CD. Follow instructions, choose the correct USER. & BLANK the password. make sure you say OK to write the data, and reboot. The logon password will now be reset blank. The above is for Windows. If however your is Linux, then the below applies to you. Go to that link,below, and follow instructions to reset password.http://aplawrence.com/Linux/lostlinuxpassword.html