a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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YES you can unlock it yourself but unfortunately you will have to reset it and lose all your apps/pics etc.
1. switch off. Hold volume UP and power button and home button simultaneously. release home button (and press again) while still holding volume up and power button. A boot up screen will pop up. Use volume keys to select (reset and restore) press home button to select.
2.Once reset and the phone starts up again it will still show locked. Get another phone to call your phone. as soon as you swipe answer press back key (arrow key) (you gotta be quick) and the main home screen will come up!!! . press the left menu button and select settings and turn off pattern code then go to menu and factory reset the phone again.
Adding call waiting as a feature to your telephone can help you take
calls that you are waiting for without having to stay off the phone
until that important call comes in. With call waiting, you get a beep
when you are on another call to let you know that another call is
coming in. If you want to take the call, you follow the simple steps
outlined in this article.
call waiting from your phone provider if you do not already have it.
Cal waiting works best with caller ID features that give you the phone
number and name of the person calling you. Phone numbers that have
blocked numbers or use *67 to mask their caller ID will not show up on
a call when your phone rings. While you are talking on the phone and
hear a beep, you are receiving another phone call. Using your caller ID
function, whether it's on your answering machine or on your handset for
the telephone, see who is calling you. If you want to talk to them,
quickly press your "talk" button to put the other call on hold or
disconnect. Press "talk" again to take the incoming call.
the other phone call if you do not want to terminate the call you are
on. The new call coming in may go to your answering machine. Or if you
have the call back feature on your telephone, you can simply call *69.
Your phone will dial the number of the person whose call you just
call waiting as politely as you can. You might tell someone who you are
talking to that you are expecting an important call and may have to
terminate the call abruptly. Call waiting calls should be answered as
quickly as you can. After four rings, most phone calls go right to the
machine or people hang up. Promise to call your first caller back if
you have to interrupt the call
You may have a loose connection in your phone that dislodges the SIM card when you open the flip, or your SIM wasn't correctly seated when you installed it on your phone.
Emergency Mode generally comes up when there is no SIM in the phone, or when there is a software error. If pulling out and reinserting the SIM doesnt work, you may have to visit an authorized repair center in order to resolve the issue.