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Unsupported ink cartridge after power outage

We had a power outage and now my printer is showing "unsupported ink cart. U059 Blk." I've removed the cartridge, turned the printer off, then on & reloaded the cartridge. Nothing. help?

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  • Canon Master
  • 783 Answers

(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For Canon Printer Support

Posted on Mar 19, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: dell 924 printer shows error as "unsupported cartridge"

You can't have a Dell cartridge refilled. It's Dell's way of making big bucks selling overpriced cartidges. Their practise is almost illegal and eventually they will get sued.
Buy an HP or a Kodak printer. Both sell better printers and their cartidges can be refilled.

Posted on Aug 26, 2009

  • 1 Answer

SOURCE: incorrect right cartridge - unsupported cartridge.

Hi MsMitch,Thanks for the tip. I will try uninstalling and re-installing it and see what happens. I tried going through dell live chat but they claim my warranty is up, and the cost to diagnose the problem will be $50.00. Thats a ripoff huh!!!!. I will never buy a dell printer again.

Posted on Jul 28, 2008

  • 1 Answer

SOURCE: Get error: check ink u059 col

For me, this meant that I put it an ink cartridge that wasn't compatible.

Posted on Jun 16, 2009

onynn
  • 5 Answers

SOURCE: wrong cartridge 093-982 cyan toner unsupported

are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.

Posted on Sep 09, 2009

john_yap
  • 51 Answers

SOURCE: Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Posted on Oct 02, 2009

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Dell 725 won't print saying unsupported cartridge


Had the same issue, bought some cheap inks off the internet and the printer wouldn't accept them, bought the proper dell cartridge did a head clean and it worked ok.

Apr 15, 2013 | Dell 725 InkJet Printer

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Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.

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I have a lexmark 2580, I keep getting 'unsupported cartridge' message, and one of the lights on the printer is constantly blinking. I have brand new lexmark cartidges installed.


Problem Unsupported Cartridge; Error: "Unsupported cartridge"; Incompatible cartridge error; Incompatible cartridge in the printer; Cartridge not recognized Solution What you will see
When a cartridge is inserted, an Unsupported Cartridge error message is displayed on the printer operator panel.
Affected printers
This issue affects printers sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. NOTE: The cartridges for these printers are sold exclusively in these stores or on their websites.
Explanation
The printers listed in the table below are compatible with a #2 cartridge (in single cartridge printers) or a combination of #2 and #3 cartridges (in two-cartridge printers). They do not support the standard color 28A 35, and Mono 29A 34 ink cartridges. If the standard color 28A 35 or Mono 29A 34 ink cartridges are used in these printers, they will fail to print and the printer will post an Unsupported Cartridge error message.
Solution
Lexmark recommends using either a #2 cartridge for single-cartridge printers or a combination of #2 and #3 cartridges in two-cartridge printers.

Cartridge compatibility chart

NOTE: These printers are sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. The cartridges for these printers are sold exclusively in these stores or on their websites.
Item Printer #2 Color Cartridge #3 Mono Cartridge #31 Photo Cartridge 1 Lexmark Z738 Yes ... ... 2 Lexmark Z1380 Yes Yes Yes 3 Lexmark Z1480 Yes Yes ... 4 Lexmark X2480 Yes ... ... 5 Lexmark X2580 Yes Yes Yes 6 Lexmark X3480 Yes ... ... 7 Lexmark X3580 Yes Yes Yes 8 Lexmark X4580 Yes Yes Yes

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Ink cartriges have chips in them, if the printer does so many prints without getting the "I've had a new Original Cart fitted" it will stop untill,you give it one, regardless if there ink or not

Im afraid it doesn't care that you only need to use the colour cartridge, it is designed to cost you money and make money for lexmark not refillers.

Welcome to our modern world, manufactures make the ink hard to recycle by incorperation of expensive chips that makes refillers, unable to make a easy dollar, because if that want to make cartridges that work they must also fit the expensive chip.

All empty cartridges have a little ink left in them because getting air in ink lines is not a thing we want.

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that outta do it.

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