Question about Westclox Big Ben Moonbeam Alarm Clock

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The alarm won't work on my nearly new moonbeam clock

Suddenly the alarm on my clock will not work in any mode - light, sound, or light & sound. What can I do?

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  • Catherine Mosco
    Catherine Mosco Mar 20, 2014

    I purchased the clock about 3 months ago. I've set the alarm before using the different mode possibilities and it has not failed to activate as set until about two weeks ago. Now the time will elapse with no alarm occurring at all. The clock continues to keep perfect time. It is as if the alarm was not set at all. Not sure what to do. It hasn't been dropped, damaged or moved.

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  • Westclox Master
  • 42,545 Answers

Go through the setting for alarm procedures as there may have been glitch that dropped the setting off

Posted on Feb 06, 2017

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Posted on Jan 02, 2017

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