Question about Office Equipment & Supplies
It jammed when I was putting papers into it and although I cleared away what I could, the anti jam light is on and it is not working.
Make sure all switches are off. Look at blade section again and remove ALL items from blades, usually pulling with fingers is enough but you may need to use tweezers or other fine instrument to persuade objects to move. Be very gentle and don't force - use patience. When everything is removed put back together. Switch power back on and try again.
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Posted on Jan 02, 2017
Throw it out and buy a new one! staples won't replace this unit and your gonna have to take it apart and clean the gears.
Also tell your employees to stop reversing the drive gears with paper inside the bucket it only reverses the flow and jams the unit.
I would buy a cross cut shredder next time.
Hope that helps.
Posted on Feb 23, 2008
If you can, I can show you how to remove the jam. Machine had to be taken apart. If you are not a tech. this will take you some time.I can work with you on phone.
and good luck
Posted on Jul 23, 2008
SOURCE: Staples SPL-1506X
Well, despite the manufacters warning label I choose to take the shredder apart and found that one of the plastic gears was broken. Hence the motor runs, but the blades do not turn. The thing I didn't understand, the there are metal gears and plasic gears...I can only imagine that the plastic gears at one point or another are going to give. I would suggest not to void the manufacters warrenty, take the shredder back, and get one that is built a little stronger. Hope that helps.
Posted on Aug 12, 2008
I have the Infoguard SX-100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried.
I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.
Posted on Mar 28, 2009
try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.
Posted on Apr 16, 2009
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