Question about HP Officejet Pro 8600 Plus e-All-in-One - multifunction fax / copier / printer / scanner color

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I dont detect dial tone for the fax

Yes the line is hooked up and there is dial tone on the line. Is there a setting that I could have accidentally changed?

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  • Lupita Narkevicius
    Lupita Narkevicius Mar 18, 2014

    Is the fax the only thing conencted to the phone line? Try running the fax test and see if it detects any connection problems. I have the same issue but I have a phone modem connected also.

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Hi Chris, Is the fax line correctly connected to a good phone line? You might also want to check the settings for the fax and make sure they are correct.

Posted on Mar 18, 2014

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Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

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Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



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