Question about Canon Office Equipment & Supplies
Error code e0004 0102 and 0102 keeps coming up. Have replaced the IH Power Supply FM4-1092 and it still does not work.
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Posted on Jan 02, 2017
SOURCE: E0004 on Canon NP6050
it is a SSR,heater 1 or 2 ,or thermal switch error.
Try to reset, follow this procedure.
E004 SSR O FUSER WON´T SHUT OFF
To reset this code use simulation 401
SERVICE MODE: Open front door and cheat door switch.Using an allan key of 2mm, insert it through the hole in the inner front panel and actuate service switch 850. Display will show "1". Press the mode 4 you want to use. then press "ok" . It will read 401 press "ok" use number key a change the value if "1" change to "0" press "ok" . press "clear" takes you out of particular mode turn off the machine. good luck CE MODE: Open front door and cheat door switch.Using an allan key of 2mm, insert it through the hole in the inner front panel and actuate service switch 850. Display will show "1". Press the mode 4 you want to use. then press "ok" . It will read 401 press "ok" use number key a change the value if "1" change to "0" press "ok" . press "clear" takes you out of particular mode turn off the machine. good luck
Posted on Oct 24, 2007
SOURCE: canon ir 6570 E0004-106
Hello Raj, The code means that the fuser (the assembly near the paper exit area that provides the extreme heat and pressure required to bond the toner to the paper for your finished document) has detected a problem within itself. From the service manual it means "THe IH voltage is too low". IH means inductive heater which is the unique method the Canon IR6570 uses to generate the heat required th melt and bake the toner to the paper. All copier manufactures realize how important it is to closely monitor this extreme temp (192 degrees celcius) as to not cause a fire.So any and all deviations in temperature or voltage in the fuser area will cause the device to shut down (and there are MANY codes) for safety reasons even if the problem is momentary. You can reset the code and give the device an opportunity to recover in the event you perhaps had a power surge in your environment. At the control panel follow this sequence. Press the additional functions button, next depress the numbers 2 and 8 at the same time, next press additional functions again. This will summon the service mode. Select "COPIER" from the menu.Then select FUNCTION from the tabs at the top. Then select CLEAR from the menu.Then select ERR.Once selected, press the "OK" button located at the lower right corner of the screen.Then unplug the device for 5 seconds. plug it back in and the device will attempt to return to a ready condition.If it was a temporary problem then it will indeed recover.If the code immediately returns then you have a problem that WILL require a service tech Best of luck ! :-)
Posted on Apr 03, 2010
the counter PCB or the serial no. PCB is not matching.Did u got the main board with the counter pcb attached.if not then u have to get the counter pcb of the same board or attach the serial no pcb and the counter pcb of the old board . u will get it if ur a rep .if not then u have to consult one
Posted on Jun 30, 2011
SOURCE: canon ir 5570 e0004-0010
Try pressing Additional Functions then 2 and 8 simultaneously then Additional Functions again. Select Copier > Function > Clear > Err press ok. If the problem persists it will need parts. Error means that there is a problem with the IH power supply.
Posted on May 31, 2012
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