Question about Iomega Ego Computers & Internet

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EGo 500GB JSB2.0

Does not power up

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  • Iomega Master
  • 3,320 Answers

The obvious answer is that the power supply is dead. If there is no external power supply connected then try connecting to an external powered usb hub. The drive is not getting power and the computer's USB power is not enough.

Posted on Mar 18, 2014

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Posted on Jan 02, 2017

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1 Answer

I can see my folders but when i go to access them they don't have any content?


Hello Quincy964,
Ensure first that the computer where your Omega 500GB eGo Helium Portable plug-in, is an virus free PC. Your problem is mainly cause by an virus. You can unhidden it by 3 different methods;

Method 1:
By using "ireset" software
Here is the link : ireset
Just download the link,open the software then after just drag and drop the whole folder in the software then click reset. And all the files in your folder will automatically unhidden.

Method 2:
By using Linux Operating System
Just plug your Iomega 500GB eGo Helium Portable into an Linux Operating System, and automatically you can see or browse all the files in your hard drive.

Method 3:
By using Hiren's Boot CD
Just download and Hirens Boot CD (download here)
Download the file in the link, then after an successful donwload extract the files in the zip folder then burn it in Nero DVD Burner (Choose in the Nero DVD burner >burn images files) then after burning it. Restart your computer (makes sure that the Hirens Boot CD is inserted in your Optical Drive) boot it up in your Optical Drive ( F12 or F11 depending on the motherboard). After booting in the CD, Hirens meu will show then choose Mini XP. It will boot in an Windows XP like GUI, then plug-in your Iomega 500GB eGo Helium Portable into the PC then click into My Computer in the desktop, then open your folder and you will see all the files in there.

I hope it will solve your problem
Thanks for using Fixya..;-)

Aug 15, 2011 | Iomega 500GB eGo Helium Portable 500 GB...

1 Answer

EGo portable hard drive works with desktop with one internal hard drive installed, however if desktop has two hard drives eGo will not work


right click on my computer and choose manage.
computer management will appear.
go down to disk management
if you see your ego drive listed there
right click on it and choose change drive letter and paths
choose a drive letter that isn't in use like F or G.
you should now be able to browse or view the ego drive in my computer. or by going to run and type the drive letter you choose.

Mar 04, 2011 | Iomega 500GB eGo Helium Portable 500 GB...

1 Answer

Is it possible to boot from an Iomega eGo Blackbelt Mac Edition Portable HD and also use it to clone an existing drive? I want to upgrade an existing 160GB Internal HDD in a Macbook Pro 17" to a...


It's possible to clone to this drive, but over the USB interface, it will be very slow. Firewire would be faster. It's also possible to boot from it, but again, it will be slower than an internal. What you've described, however, IS possible.

Feb 28, 2011 | Iomega eGo BlackBelt Portable Mac Edition...

1 Answer

To install do I have to connect both usb terminals to the pc?


True. It requires more power, and hence to USB terminals.

pls. vote for better sharing

Nov 11, 2010 | Iomega 500GB eGo BlackBelt Portable 34621...

1 Answer

I have bought yesterday a ego portable hard drive 500gb. The drive is not detected. I have tried using different plugs and a different computer but nothing shows up????


You have to make sure that both the data cable and the power cable are connected to USB 2.0 ports. the power one is marked with a lightening bolt. xp/vista/windows 7 has the drivers in thier data base. so if plugged in correctly then will auto detect.

Nov 04, 2010 | Iomega 34512 eGo USB 20 500GB Portable...

1 Answer

I have the eGo helium portable hard drive (compact edition, usb 2.0 500gb) i'm using it on my HP laptop...how do i get it to just backup my itunes music, videos and tv shows---do you not just drag it and...


you can cut and paste or just copy the media to the external hard drive. and copy it back if the data is ever lost from your computer, also you can have iTunes use the external hard drive to get media from. So you can free up valuable space on your pc's hard drive by just cut and pasting the iTunes folder to it.

Jun 18, 2010 | Iomega 500GB eGo Helium Portable 500 GB...

1 Answer

My desktop is vista if i v.clone to my 500GB eGo


Whether you use a clone program like Acronis, or use windows backup depending on which version you have( pro, ultimate) it just puts a folder on the drive that is a backup, so yes, you should be able to use this hard drive anywhere and use it on a different system.

I have done the same thing and have no problems. Western Digital.

It will not let you try and backup another computer with this OS, just so you know. You can't install the backup to another computer and have a nice operating system with all the hotfixes and updates and install to a different one. It will not work.

Feb 10, 2010 | Iomega 500GB eGo BlackBelt Portable 34621...

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