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Video card has a problem because windows cannot load the drivers (code 31)

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Error code 31 is an error displayed in the device manager when the drivers are messed up. "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." This code will appear when the graphic card drivers are having issues.Protecting Drivers

To protect your computer system and drivers, always create a restore point before downloading or updating any program.
Right click "My Computer" and select "Properties."
Look under the "System Protection" tab in the System Properties popup box.

Click on the "Create" bottom to set a Restore Point when the computer is healthy and running well. Good computer maintenance means setting a point once a month.

Name the point with a phrase that has meaning to you, like "before driver update."
If a corrupt driver sneaks onto your computer, this Restore Point might be your last defense before you have to re-install the entire operating system.
Viewing

This error code will only appear in the Device Manager.
Right click "My Computer" and select "Properties" from the menu.

Click "Device Manager" and expand "Display adapters."
Right click on the graphics card and choose "Properties."

Under the "General" tabs is the Device status notification box.
This is where the error message will appear.

Driver Update When you're updating or downloading a graphics card driver, the drive might not install properly. Corrupt files will cause drivers to not load and the message will appear.

In the case of downloaded driver problems, remove the offending driver and re-install from a different download.

Open "Device Manager" and find the problem graphic card entry.
Right click the device and pick "Uninstall" from the menu.

Reboot the computer to force the system to try to restore the driver.
System Restore
When there are major issues with the graphics card drivers, a system restore is one option to fix the problem.

Open up the "Start" menu and type "System Restore" in the run box.
The computer looks for any entry containing "System Restore."

Click "System Restore" under the Programs listing.
This will start the program, and you can restore the computer back to a point when the graphics card drives were working.

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Posted on Mar 28, 2014

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Error code 31 CD ROM driver not available how to install this driver


  1. Restart your computer if you haven't done so already.

    There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31.
  2. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.

    Undo the change if you can, restart your PC, and then check again for the Code 31 error.

    Depending on the changes you made, some solutions might include:
  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 31 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

    Note: Deleting similar values in the Windows Registry could also be the solution to a Code 31 error that appears on a device other than a DVD or CD drive. The UpperFilters/LowerFilters tutorial linked above will show you exactly what you need to do.
  4. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 31 error is a likely fix for this problem.
  5. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 31 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you're convinced that hardware isn't the cause of this particular Code 31 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.

Applies To

The Code 31 error could apply to any hardware device in Device Manager but most Code 31 errors appear on optical drives like CD and DVD drives.
Any of Microsoft's operating systems could experience a Code 31 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

Aug 16, 2016 | Computers & Internet

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goto device manger from my computer properties and hardware with yellow caution i symbol have something wrong

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P5PE-VM with Win7 has no display on PCI video cards-EVGA 2600 or EVGA gt 220. Both cards ran fine with Win XP. What do I need to do?


Hello here is the mainboards homepage:

http://www.asus.com/Motherboards/Intel_Socket_775/P5PEVM/#download

Are you running 32 or 64 bit system ???

Make sure the video driver supports windows 7, 32 or 64 bit.

The video card can sure run fine on windows xp but not in windows 7 as it is a totaly different system.

The mainboard has a 1 x AGP 8X slot.

So now you maybe has to find a video card that supports windows 7

Try also to download a manual.

Good luck

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2 Answers

Hi, I have a emachines by acer laptop and it does show me that windows 7 have an error code 31. I have tried already to fix it by doing the system restore, I dowloaded the drivers that have being deleted...


  1. Restart your computer if you haven't done so already.

    There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31.

  2. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.

    Undo the change if you can, restart your PC, and then check again for the Code 31 error.

    Depending on the changes you made, some solutions might include:

  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 31 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

    Note: Deleting similar values in the Windows Registry could also be the solution to a Code 31 error that appears on a device other than a DVD or CD drive. The UpperFilters/LowerFilters tutorial linked above will show you exactly what you need to do.

  4. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 31 error is a likely fix for this problem.

  5. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 31 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you're convinced that hardware isn't the cause of this particular Code 31 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.
Please let me know if you've fixed a Code 31 error using a method that I don't have above. I'd like to keep this page as updated as possible.
Applies To The Code 31 error could apply to any hardware device in Device Manager but most Code 31 errors appear on optical drives like CD and DVD drives.
Any of Microsoft's operating systems could experience a Code 31 Device Manager error including Windows 7, Windows Vista, Windows XP, and more.

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Installed card and get the following message: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


GOE TO THE MANUFACTURER THAT MAKES THE CARD IS IT A VIDEO CARD
DOWLOAD THE DRIVER AND SHUT OFF THE ON BOARD VIDEO OR IT WILL CONFLICT WITH IT AND RESTART UR SYSTEM

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Go to the Linksys stie and download the latest drivers for the proper version of Windows.
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Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
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  • You uninstall Microsoft Digital Image.
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If nothing else works, try using a usb card reader to get the pictures into the computer's hard drive.
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