Ice maker only producing crushed ice, only I have it set on cube. I have taken the tray out twice and dried. Still only crushed. This is a Frigidaire Gallery Series fridge.
We had this problem and have visited several friends houses in our neighborhood who all have
appliances of approximately the same age, 6 to 7 years old and found this to be quite common.
The solution to this specific problem was rather simple, and has proven effective on several different brands, to the relief of many befuddled husbands and frustrated wives and now happier children.
Though the mechanism is in a slightly different location on some models.
I removed the ice hopper and looked in the back of the freezer and found the steel drive prongs that power the feed screw inside the ice hopper.
An inch down and a few inches to the right of it I found the mechanism that actuated the arm to open the chute for cubes or keep it closed for crushed ice. (on the Frigidaire Gallery Series)
I held the interior light switch closed and had someone push the ice lever on the outside and observed the drive prongs turn, but the mechanism that actuated the arm to open the chute did not move.
Stuck my finger in there and pushed it upwards manually and after a brief moment of resistance it moved freely.
Re-tested the operation of the mechanism that actuated the arm to open the chute, and it now opened when the ice lever was depressed and set to cube, and stayed closed when it was set to crush.
With the money we saved on the service call, I took the family out for chinese food.
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