Question about Dell W5300N Laser Printer

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202 paper jam error, but no jam present

Hello--i've been having problems with one of my dell W5300 printers displaying the '202 paper jam  open rear door' error.  When i check, there is no paper jam present.  I've installed a maintenance kit thinking there was a problem with one of the parts there, but the issue still happens.  It happens shortly after the unit POSTs.  Any ideas?

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Re: 202 paper jam error, but no jam present

I cleared that error on one by replacing the fuser. It had a small piece of paper stuck in the roller.

Posted on Jul 02, 2008

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Rear door paper jam

Here are some articles on rear door paper jam on Lexmark X646e printer. Just click on these links: ("202 Paper Jam" Message on a Lexmark X642e, X642e or X644e Multifunction Printer) and this link: (A 202.xx (x = any number) Paper Jam Message Is Appearing on a Lexmark X64x Series Printer). These are some guidelines on how to resolve the rear door paper jam on your printer. If you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.

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202 printer jammed error message appears, but could not locate

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Error 241.1 Paper Jam. I have reseated the tray

Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?

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What is this ??

Typically there is a piece of paper caught in the fuser exit. If no paper evident(ie paper feeds cleanly, stops 1 inch past fuser) verify there are 2 sensor exit flags present and free to move. Occasionally 1 of the flags gets broken off the sensor causing this jam.

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202 paperjam open rear door. My printer did have a paper jam and we removed all the paper we could find, but that message won't go away and it hasn't worked since! HELP!

Hello and Welcome to FixYa

Start by following the steps below to get the paper out from the machine.
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience.

you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path. Some of the switches or sensors might have gotten stuck.

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Its probably time for a Preventive Maintanence

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