Question about Dell W5300N Laser Printer

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202 paper jam error, but no jam present

Hello--i've been having problems with one of my dell W5300 printers displaying the '202 paper jam  open rear door' error.  When i check, there is no paper jam present.  I've installed a maintenance kit thinking there was a problem with one of the parts there, but the issue still happens.  It happens shortly after the unit POSTs.  Any ideas?

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  • nitah Feb 04, 2008

    I have open the door, cleared the paper from the tray and it stills happens.

  • Anonymous Jun 17, 2008

    Unfortunately I am having the exact same problem and I am not able to find a fix for this.



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I cleared that error on one by replacing the fuser. It had a small piece of paper stuck in the roller.

Posted on Jul 02, 2008


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Dell W5300 says paper jam - rear door. But there is no jam and it won't print.

We have two Dell with rear doors. Pull out the paper trays and look inside with a flashlight for any torn paper. Open the rear doo and look for paper just inside the rollers, or torn pieces at the edges where the sensor is.

Then close the door, cut the power and switch back on after 10 seconds.

This is yours

This is ours, huge beast!

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202 printer jammed error message appears, but could not locate

Here's an article in the Lexmark website on Error: "201 Paper Jam" or "202 Paper Jam". This will guide you on where to locate the cause of the problem. Follow the instructions. But if you're having a really hard time locating it or you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.

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Error 241.1 Paper Jam. I have reseated the tray

Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?

May 26, 2010 | Dell 5310n Laser Printer

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What is this ??

Typically there is a piece of paper caught in the fuser exit. If no paper evident(ie paper feeds cleanly, stops 1 inch past fuser) verify there are 2 sensor exit flags present and free to move. Occasionally 1 of the flags gets broken off the sensor causing this jam.

Jan 27, 2010 | IBM Infoprint 1332 Laser Printer

2 Answers

202 paperjam open rear door. My printer did have a paper jam and we removed all the paper we could find, but that message won't go away and it hasn't worked since! HELP!

Hello and Welcome to FixYa

Start by following the steps below to get the paper out from the machine.
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience.

you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path. Some of the switches or sensors might have gotten stuck.

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I have a Dell W5300 printer. After removing all

Have you attempted leaving the printer unplugged (if possible in the on position) for a period of 5-10 Minutes?

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202 Paper Jam om Lexmark c510

1. Make sure the printer is on.
2. Raise the scanner unit.
3. Remove both print cartridges.
4. Make sure the cartridge carrier lids are closed.
5. Close the scanner unit.
6. Press to turn the printer off.
7. Disconnect the power cord from the wall outlet.
8. Plug the power cord back into the wall outlet.

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202 Paper Jam

If you have a duplexer check in there. also sometimes the paper will get stuck in the fuser and will be torn off inside. you can take the fuser out with a phillips (2 screws) and and 2 plugs. check and rotate fuser by hand to be sure it is clean. re assemble

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202 pam jam

usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

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