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USB optical mouse not working with Vista

On plugging in my new HP optical mouse, I am getting the following error :
"The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Win 95 or later"

I've already installed all the drivers that came in a CD with my mouse. Since it was not working, so I uninstalled them & reinstalled from HP site but still its not working

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  • 78 Answers

Dont install the drivers just plug in the mouse. This may work.

Posted on Jun 14, 2009

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How do i get mu souris wireless mouse to work?


if your OS is Vista or Windows 7, you dont need to installed its driver.... all you gonna do is placed a new battery to the wireless mouse, plug the USB of its interface, start the PC, wait until it was properly detected and installed by System....... then pressed the "connect button" located at the bottom of your wireless mouse and at the interface module, and Presto!!!........... Goodluck!!!

Feb 27, 2011 | HP Wireless Optical Mouse

1 Answer

I puchased a GE Optical Mouse with a USB connection (98529). After I plugged it in, I got the new hardware detected message, but it said "unknown device". The cursor would not move to allow any other...


You need to install the drivers that came with this GE optical mouse so that windows can properly install and identify the new mouse. Pop the driver cd that came with the new mouse into the cd drive and follow the instructions. If you need more help, let me know ok?

Aug 09, 2010 | GE Optical 98802 Mouse

1 Answer

Gigaware optical wireless mouse - does not work


Sounds like a Ebay sold mouse with non matching receiver to mouse.
Best laptop wireless mouse to buy in my opinion is Logitech VX Nano from Staples or some store like it.Work wonderful and battery life excellent. Windows Xp,Vista,Windows7 install the driver auto for you. Don't need the cd at all

Oct 02, 2009 | HP Compaq Presario F756NR Notebook

1 Answer

Run disc on my new hp computer but will not load up


If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading,find the file,double click on the file with the mouse, if you get in troubles ,then follow instructions below to reset and reinstall:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista

Oct 10, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Problem of driver


If you do not have the disk you must download the software from Internet, follow instructions below,

Click here: HP Support & Drivers orHP UK Support & Drivers

A web page will open, locate download, follow instructions, select model, then operative system etc.,go to next page twice, find file, and click on download .
Chose to download the file in my documents when asked.
Afterdownloading,find thefile,double click on the file with the mouse, ifyou get in troubles,then follow instructions below to reset andreinstall:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista

Oct 10, 2008 | Office Equipment & Supplies

1 Answer

I can install the printer on computer because dont have the cd install the model is hp psc 1510 all in one


If you do not have the disk you must download the software from Internet, follow instructions below,

Click here: HP PSC 1510 Software & Driver downloads

A web page will open, follow instructions, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading,find the file,double click on the file with the mouse, if you get in troubles ,then follow instructions below to reset and reinstall:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista

Oct 09, 2008 | HP Office Equipment & Supplies

1 Answer

Logitech M-BJ58 USB optical mouse win xp issue


Hello dcipher,

This is due to a missing Windows file called input.inf. The solution is as follows:
In Windows XP, you can use the MSCONFIG utility as described in the following steps:
  1. Click Start->Run.
  2. Type msconfig in the Open field, and then click OK.
  3. Click the Expand File button.
  4. Type input.inf in the File to restore box.
  5. Type the path of the Windows XP .cab file where you want to restore the file from in the Restore from box. If you don't know the patch, click the Browse From button to locate the Windows XP .cab file.
    Note: The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
  6. Type C:\windows\inf\ in the Save file in box. This assumes that Windows XP was installed to the default directory. If Windows was not installed to the default directory, you will need to adjust the path to point to the correct directory.
  7. Click the Expand button.
  8. Click OK. If you are prompted to restart the computer, click Restart.
After extracting the file and restarting, try installing the mouse software again. You should no longer see this error message.

Should you have any further questions, please feel free to post them here.

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Apr 24, 2008 | Logitech Wheel Mouse Optical

1 Answer

Microsoft Wireless Mouse and Windows Vista


I'm having pretty much the same problem with my Microsoft Wireless 4000 mouse and my hp-compaq 8510p laptop. If I shut my machine down, or restart, my mouse no longer works. I have to uninstall/reinstall the Intellipoint software. The synaptics touch pad continues to work, but the mouse fails.

Dec 19, 2007 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

#97985 optical mouse


You will have to go to the manufacturers website and download the driver and software for your mouse. Save the file then open it and install the driver. When you plug in your mouse again it should be recognized.

Dec 06, 2007 | GE Optical 98802 Mouse

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