Without providing the manufacturer and model number of your motherboard you have your CPU installed into, it will not be possible to answer your question.
If you do not know the model of your motherboard, you can normally find it printed on the top surface of the board.
I have included a link to a website that can provide information on identifying your motherboard model number:
How do find what computer motherboard have
check to make sure you have added the right type of memory. also look at your user manual. it should tell you where and how to place the added sticks. sometimes they have to be added in pairs or have to be in specific slots. also if you dont have the manual it is on the gateway site. you should type in your model and serial number and get all the info you need.
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