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this may have many causes. first possibility: the stick is dead and needs replacement. second: there may be a problem with the usb-port or -controller. if you connect a different usb device to the same port as the stick, and it's recognised, the usb- port is fine and it surely will be the stick which is broken. if the other device isn't recognised either, it's a usb related problem. in this case you should verify if all settings for usb in the BIOS are enabled, if the usb-controller in device manager has been installed supposedly. if not, reinstall, reboot and try again. if this does not work, you need to replace your computer's system board
Could have a corrupt driver. Disconnect
the printer or at least be sure it is turned off. I'd do
both and when the CD software program asks you to connect the printer
to the USB port, do so and it should again work properly.
Hope this helps. Bud