Question about Xerox WorkCentre 6400X multifunction ( fax copier scanner ) ( colour ) Laser Printer
Posted by Anonymous on
Tips for a great answer:
Jul 18, 2016 | Xerox Office Equipment & Supplies
Jul 27, 2011 | Xerox WorkCentre 4150 Black and White...
Apr 05, 2011 | Xerox WorkCentre 4150 Black and White...
Aug 09, 2008 | Office Equipment & Supplies
May 08, 2008 | Xerox DocuColor 12 Color Copier
uwasbisi... It is not un-common for the Xerographic modules for these models to be defective right out of the box. I myself experience about a 50% DOA rate. You may want to try another one.
Before you do that though, try this...
Remove the xero-module and the toner cartridge. Look into the now empty compartment area's (you may need a flashlight), and directly above and center to the magnetic developer roll/housing (under where the toner cart was, and directly left of where the xero-mod was), there is a photo-sensor mounted to the toner/developer housing that faces the (now removed) xero-module. It is rectangular in shape. About 3/4" tall and 4" long. Clean it off with a dry lint-free rag thoroughly. Do not remove toner/developer from the face of the magnetic roller that faces the xero-module. Only clean this sensor above it.
This is the sensor that "reads" the toner density produced on the module during set-up, and if it's dirty (and it DOES get dirty considering it's location), it can cause the type of problem you are experiencing.
All that being said, there are many other issues that may be the culprit as well (from a bad stapler safety gate on a sorter, to power supply board problems). Are you getting any service/error codes (you should be) in conjunction with the service message? You can look under the "error history" under "machine status" to the right of the touch screen.
Let me know.
Oct 08, 2007 | Office Equipment & Supplies
Apr 25, 2012 | Xerox WorkCentre 6400X multifunction (...
122 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: